AMY ADKINS
Georgetown
Summary
Dedicated individual with an 8 year healthcare background seeking a long term opportunity. Highly skilled and compassionate individual offering strong communication and interpersonal skills, well-developed organizational skills, and the crucial ability to work in fast paced environments.
Overview
14
14
years of professional experience
Work History
Patient Relations Assistant
UK HealthCare
05.2023 - Current
- Increased guest retention by maintaining a welcoming and organized reception area.
- Scheduled, coordinated and confirmed appointments and meetings.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Demographic Entry
- Abstracting charts
- Verifying insurance coverage
- Reschedule work-que for providers
- Multiple phone calls and messages to patients
- Work closely with clinical and medical staff
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Receptionist
Baptist Health
09.2020 - 05.2023
- Increased guest retention by maintaining a welcoming and organized reception area.
- Scheduled, coordinated and confirmed appointments and meetings.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Demographic Entry
- Abstracting charts
- Verifying insurance coverage
- Reschedule work-que for providers
- Multiple phone calls and messages to patients
- Work closely with clinical and medical staff
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Caretaker
Caretaker
01.2018 - 08.2021
- Remained alert to problems or health issues of clients and competently responded.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Assisted in the planning and execution of recreational events for residents, promoting social engagement and wellbeing.
- Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
Receptionist
Aramark Financial Services
05.2015 - 01.2018
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Organized, maintained and updated information in computer databases.
- Managed multiple tasks and met time-sensitive deadlines.
Cashier
Walmart
02.2011 - 05.2015
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Applied Science
Bluegrass Community And Technical College
Lexington, KYSkills
- Ability to multi-task
- Strong clerical skills
- Communications skills
- Ability to prioritize
- Leadership
- Patient confidentiality
Timeline
Patient Relations Assistant
UK HealthCare
05.2023 - Current
Receptionist
Baptist Health
09.2020 - 05.2023
Caretaker
Caretaker
01.2018 - 08.2021
Receptionist
Aramark Financial Services
05.2015 - 01.2018
Cashier
Walmart
02.2011 - 05.2015
No Degree - Applied Science
Bluegrass Community And Technical College
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