Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Professional Recognition
Professional Organization
Timeline
Generic

Amy Brown

Smithfield

Summary

Knowledgeable Regional Vice President of Operations/Senior CEO with strategic vision and extensive background in driving organizational growth and operational efficiency. Led transformative initiatives that streamlined processes and fostered innovation across diverse industries. Demonstrated leadership and strategic planning skills, consistently leveraging analytical thinking and problem-solving abilities to achieve corporate goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Senior CEO/Cluster Lead

Signature Healthcare
01.2019 - Current
  • Accountability for overall operations of 95 bed skilled nursing facility (Jefferson Place – 2021-present)
  • Received multiple awards within company for overall operations performance
  • Increased patient/family satisfaction
  • Top percentile in company DSO
  • Improved ADC YTD from previous year
  • Successful survey outcomes
  • Highest admitting facility in company portfolio
  • Assist at other locations as requested
  • Exceed financial goals
  • Responsible for daily operation of one facility and regional oversight of an additional three facilities

Administrator

Genesis
01.2018 - Current
  • Accountability for overall operations of 186 bed skilled nursing center
  • Improved physician relations through communication and trust
  • Improved survey outcomes & customer satisfaction
  • Increased ADC by 6
  • Positive financial outcomes in seven months in a Center that hadn’t shown a profit in over four years
  • Increased case mix by 6 points
  • Exceeded budgeted Accounts Receivables

Regional Vice President of Operations

Diversicare
01.2010 - 12.2018
  • Served in roles as: Administrator, Senior Administrator, Area Vice President of Operations, Regional Vice President of Operations
  • Responsible for overall operations at 172 CCRC center
  • Successful survey outcomes – All desk reviews
  • Five Star Center
  • Exceeded budget expectations – Recognized as one of the top 3 Centers in the company
  • Successful satisfaction survey
  • Recognized with the Excellence award – highest award given by the company
  • Leadership Award
  • Developed many physician partnerships which improved overall care and outcomes in the Center
  • Assist with oversight of seven other Centers in Kentucky
  • Assisted with special projects with centers throughout the company due to regulatory changes
  • Audit all aspects of operations per direction of COO for centers in Kentucky and Ohio
  • Responsible for financial operations for five centers in Kentucky (589 skilled beds until promoted to Regionals Vice President of Operations (810) skilled beds
  • Improved regulatory outcomes in Centers
  • Improved Census growth in Centers
  • Improved financial outcomes in Centers
  • Removed agency from two Centers, thus reducing labor cost
  • One of my centers was ranked #1 in company
  • Successfully built strong leadership teams
  • Increased overall census with one Center exceeding a company record in Medicare/Managed total
  • Improved Accounts Receivable in my region

Administrator

Britthaven of Prospect
01.2005 - 12.2010
  • 100 bed skilled nursing facility
  • Developed the only chartered Alcoholics Anonymous meeting within a nursing center in the United States.
  • Implemented quality programs that improved patient satisfaction
  • Successful survey outcome-Nothing higher than an E level.
  • Increased overall patient census, increased NOI
  • Increase patient/family satisfaction
  • Received award for Medicare growth

Administrator

Bedford Health Care Center
01.2004 - 12.2005
  • Responsible for overall operations of a 60 bed skilled nursing facility

Administrator

Life Care Centers of America
01.2003 - 12.2004
  • Responsible for overall operations of 195 bed skilled nursing facility

Administrator

Riverview Village
01.2001 - 12.2003
  • Responsible for overall operations of a 195 bed skilled nursing facility that included a memory care unit

Education

Bachelor - Social Work

Spalding University
Louisville, KY
12.1992

Skills

  • Effective decision making
  • Operational excellence
  • Customer focus
  • Strategic visioning

Accomplishments

Numerous Operational awards with Signature Healthcare

Excellence Award with Diversicare - Highest award given by the company

2019 AHCA Political Ambassador

2019 - AHCA Future Leader of Long Term Care (Selected for second phase of this program)

2009-2010 AHCA Future Leader of Long Term Care

2008 KAHCF Central District Administrator of the Year

Certification

  • Kentucky, Board of Nursing Home Administrators
  • Indiana, Board of Nursing Home Administrators

Professional Recognition

  • 2019, AHCA Political Ambassador
  • 2014, Excellence Award - Diversicare
  • 2009-2010, AHCA Future Leader of Long Term Care
  • 2008, KAHCF Central District Administrator of the Year
  • 2008, KAHCF Central District Innovative Program of the Year

Professional Organization

  • Kentucky Association of Health Care Facilities, Board of Directors – Member at Large, 01/01/17, 12/31/18
  • Kentucky Association of Health Care Facilities, Central District Director (KAHCF), 01/01/06, 12/31/10
  • Kentucky Association of Health Care Facilities, Co-Chair for KAHCF Disaster workgroup, 01/01/06, 12/31/10
  • Healthcare Emergency Response Association, Long Term Care Representative for Region 8, 01/01/08, 12/31/10

Timeline

Senior CEO/Cluster Lead

Signature Healthcare
01.2019 - Current

Administrator

Genesis
01.2018 - Current

Regional Vice President of Operations

Diversicare
01.2010 - 12.2018

Administrator

Britthaven of Prospect
01.2005 - 12.2010

Administrator

Bedford Health Care Center
01.2004 - 12.2005

Administrator

Life Care Centers of America
01.2003 - 12.2004

Administrator

Riverview Village
01.2001 - 12.2003

Bachelor - Social Work

Spalding University

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