Amy Browning
London
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
11
11
years of professional experience
2026
2026
years of post-secondary education
Work History
Certified Medical Assistant
Jaynes family practice
Corbin
02.2022 - Current
- Assisted in patient intake and verified medical histories efficiently.
- Managed scheduling of appointments and coordinated follow-up visits for patients.
- Performed routine clinical tasks, including vital signs and EKG preparations.
- Educated patients on treatment plans and medication instructions clearly.
- Maintained accurate patient records using electronic health record systems.
- Ensured cleanliness and organization of examination rooms and medical supplies.
- Collaborated with healthcare providers to enhance patient care processes effectively.
- Supported administrative tasks such as billing inquiries and insurance verifications promptly.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
Dinos
Server Jobs
London
07.2014 - 02.2022
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Capitol Senior High
Choice Md
London, KY 11.2020 - 01.2021
Skills
- Patient intake
- Electronic health records
- Vital signs assessment
- Clinical administration
- Injection administration
- Appointment scheduling
- Patient education
- Medical documentation
- Team collaboration
- Customer service
- Problem solving
- Time management
- Communication skills
- Attention to detail
- Medical terminology
- HIPAA compliance
- Patient scheduling
Timeline
Certified Medical Assistant
Jaynes family practice
02.2022 - Current
Choice Md
11.2020 - 01.2021
Dinos
Server Jobs
07.2014 - 02.2022
Capitol Senior High
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