Overview
Work History
Education
Timeline
Generic

Amy Burgess

Hopkinsville

Overview

31
31
years of professional experience

Work History

JSMC PBB OFFICE MANAGER

Jennie Stuart Health
03.2014 - Current
  • Updated reports, managed accounts, and generated reports for company database.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Pathology Assistant

PATHGROUP
02.2012 - 03.2014
  • Examined specimens to identify pathologic conditions.
  • Read clinical information to determine specific pathologic examination to complete.
  • Labeled and stored tissue samples and specimens, and verified specimen numbering and related requisitions.
  • Maintained laboratory sanitation, organization and appearance.
  • Prepared samples for slides and created specimen diagram.
  • Carried out biohazard and chemical hazard waste material disposal.
  • Documented and verified patient information using laboratory information system.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Consulted with outside professionals and specialists about tests and testing results.

JSMC Medical Imaging Center Front Desk/Scheduler

Jennie Stuart Medical Center
06.2009 - 06.2012
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Downloaded imaging tes to disc for patients.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Used internal software to process reservations, check-ins and check-outs.
  • Answered multi-line phone system and enthusiastically greeted callers.


Production Worker/Supervisor

Flynn's
01.1993 - 04.2006
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Participated in regular meetings with team members to discuss production updates.
  • Inspected and adjusted work performed to meet expectations.
  • Inspected products and machines to maintain quality and efficiency.

Education

GED -

Muhlenberg County High School
Greenville, KY

Associate of Applied Science - Office System Technology With Medical Option

Hopkinsville Community College
Hopkinsville, KY
05.2009

Timeline

JSMC PBB OFFICE MANAGER

Jennie Stuart Health
03.2014 - Current

Pathology Assistant

PATHGROUP
02.2012 - 03.2014

JSMC Medical Imaging Center Front Desk/Scheduler

Jennie Stuart Medical Center
06.2009 - 06.2012

Production Worker/Supervisor

Flynn's
01.1993 - 04.2006

GED -

Muhlenberg County High School

Associate of Applied Science - Office System Technology With Medical Option

Hopkinsville Community College

Similar Profiles

CREATE PROFILE
Amy Burgess