Amy Moses
Fiscal Service Supervisory A.O.
Bellevue,KY
Summary
Accomplished in staff management and training with a keen attention to detail, bringing extensive experience in payroll supervision. Demonstrated ability to mentor teams and ensure compliance within policy and regulations. Eager to leverage expertise to drive team success and operational efficiency in a new role as a Systems and Procedures Analyst
Overview
27
27
years of professional experience
Work History
Supervisory Administrative Officer, Fiscal Service
Dept. of Veteran Affairs
Cincinnati, OH
09.2024 - Current
- Collaborate closely with Medical Center Director and Leadership Team to communicate payroll updates regarding employee appointments, ensuring all modifications affecting pay are completed accurately and efficiently
- Proficient in using DCPS, HR Smart, Remedy, VATAS, FMS, and Budget Data Base to maximize technical review, service, and employee assistance in areas of pay, benefits, and financial needs, ensuring resolution of concern
- Act as the key liaison for payroll and human resource matters for the entire facility including 3,500 employee profiles
- Deliver presentations to Payroll, Service Lines, and Human Resource staff on system utilization and policy adherence, in accordance with OPM guidelines, VA Handbooks, and relevant SharePoint resources
- Coordinate with DFAS and the Financial Service Center through ticketing systems and verbal communications to facilitate resolutions and provide training including over 120 timekeepers
Supervisor, Civilian Payroll
U.S. Department of Veteran’s Affairs
Cincinnati, OH
10.2019 - 09.2024
- Supervise and train a team of payroll technicians, timekeepers and fellow supervisors on time and leave procedures/policies
- Ensure correct coding is applied to timesheets per OPM, VATAS and DFAS Guidelines
- Provide correspondence to services and supervisors regarding leave regulations and coding, including FMLA, PPL, Donated Leave, Advance Leave, Military Leave and Time and Attendance
- Process Invalid, Retro and Missing Time Reports per audit regulations
- Interview and process candidates for open positions, evaluate per E-performance standards
- Work closely with HR/ELR to ensure employees are coded correctly regarding Title 38 and Title 5 designations per selected positions
Accounting Manager
The Camera Department, LLC
Cincinnati, OH
01.2018 - 10.2019
- Direct contact for employee payroll and benefits inquiries and adjustments
- Invoicing accounts payable/receivable, reconciling multiple bank accounts, Excel, Outlook, Word, QuickBooks
- Educate and familiarize clients with usage of products to develop and maintain long-term relationships
- Develop strong client rapport regarding product sales and insurance
Director of Accounting
B.J. Novelty
Covington, KY
05.2014 - 01.2018
- Maintains and process payroll including: monitoring timecards for approvals, processing adjustments to wages, paid time off balances, benefits and other deductions.
- Maintains employee payroll records. Manages the payroll cycle work flow to ensure all payroll transactions are processed and reconciled through General Ledger
- Interacted payroll vendor, employees, managers and external sources on a variety of subjects including: payroll policies, computation of pay, audits, taxes, and garnishments.
- Train teammates on payroll system, QuickBooks, invoicing and reconciling company bank accounts
- Reporting and recording accounting adjustments and errors
- Interact with clients to optimum satisfaction regarding invoices, product concerns and sales
Senior Loan Officer
Post Family Credit Union
Cincinnati, OH
02.2009 - 01.2010
- Initiated applications for residential and commercial mortgage lending
- Processed home, auto, disability and life insurance claims
- Provided detailed customer service
Branch Account Manager
Citigroup
Cold Spring, KY
11.1998 - 11.2008
- Financial planning, analyzed customer’s financial goals and resources, customized appropriate loan programs and products, and performed periodic follow up
- Initiated, processed and administered disability and life insurance policies; managed claims; and maintained correspondence with physicians and health insurance providers
- Business development, identified opportunities for sales, reviewed opportunities with staff; implemented contracts with potential clients
- Received, analyzed, processed and approved loan applications, performed clerical duties, maintained accurate records, monitored expenses and worked with management to improve efficiency and effectiveness of internal operating and business procedures; proficient in computer use and Microsoft Office Excel, Access, and Word programs.
- Trained employees on company practices and policies, job duties and daily operating procedures; training was given to both individuals and groups at multiple branches aimed to increase productivity
- Audited real estate and personal loan business for accurate accounting procedures and appropriate client fees and charges; ensured ethical business practices; preparation of forms and reports of audit findings
Education
Electrocardiography Technician Diploma -
Beckfield College
Florence09.2012
Medical Assisting Diploma -
Beckfield College
Florence09.2012
Business Major -
University of Cincinnati
Cincinnati, OHTimeline
Supervisory Administrative Officer, Fiscal Service
Dept. of Veteran Affairs
09.2024 - Current
Supervisor, Civilian Payroll
U.S. Department of Veteran’s Affairs
10.2019 - 09.2024
Accounting Manager
The Camera Department, LLC
01.2018 - 10.2019
Director of Accounting
B.J. Novelty
05.2014 - 01.2018
Senior Loan Officer
Post Family Credit Union
02.2009 - 01.2010
Branch Account Manager
Citigroup
11.1998 - 11.2008
Electrocardiography Technician Diploma -
Beckfield College
Medical Assisting Diploma -
Beckfield College
Business Major -
University of Cincinnati
COMMUNITY SERVICE
- Charity and Faith Church, Mamelodi, South Africa, Assisted in building an AIDS Hospice and medical facility., Planted multiple sustainable gardens in the impoverished extensions of the shanty towns, Maintain relationships to further the education and growth of the community
- Crossroads Church, Outreach, Serve with Angel Tree delivering presents to children with incarcerated parents, Volunteer with First Impressions welcoming individuals and families, Provide Thanksgiving meals for local and international families
- Compassion International, Child Adoption, Nicaragua, Provide monthly monetary support to provide food, education and supplies to a child and her family