Amy Smith
Bardstown
Summary
10 years of management and growing my store revenue over 1 million dollars annually
Overview
10
10
years of professional experience
Work History
Production Operator
Blue Oval SK
Glendale, Kentucky
11.2023 - Current
- Operated computerized equipment for lithium-ion battery production.
- Performed visual inspections and used measurement tools to ensure quality standards were met.
- Identified issues and performed basic maintenance and troubleshooting on equipment.
- Assisted with training new production operators.
Fulfillment Associate
Amazon Fulfillment Center
Shepherdsville, Kentucky
10.2018 - Current
- Monitored and resolved package-related issues to ensure on-time delivery.
- Trained new hires in multiple operational roles.
- Packed outbound shipments and assisted across departments as needed.
- Exceeded packing-rate goals by 100% while maintaining accuracy.
Warehouse Fulfillment Specialist
Rue Gilt Group
Shepherdsville, Kentucky
02.2021 - 11.2023
- Trained new fulfillment associates on company policies and procedures.
- Exceeded pick-rate goals by 100% while ensuring order accuracy.
- Operated RF scanners to track inventory and update system records.
- Maintained clean and organized workstations to meet safety standards.
Retail Banker II
Woodforest Bank
Louisville, Kentucky
02.2017 - 02.2018
- Opened and serviced customer accounts including checking, savings, and lines of credit.
- Exceeded monthly sales goals through referrals and promotion of bank services.
- Balanced daily cash deposits and vault inventory with zero discrepancies.
- Maintained confidentiality of bank records and customer information.
- Completed administrative tasks including reports, audits, and control checks.
Medicare/Medicaid Specialist
Procarent
Louisville, Kentucky
07.2016 - 01.2017
- Researched and resolved outstanding and denied insurance claims.
- Communicated with insurance payers, patients, and clinical staff.
- Maintained up-to-date knowledge of billing regulations and compliance.
Education
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Mt. Hood Community College
Gresham, Oregon05.2018
Skills
- Problem Solving
- Analytical Thinking
- Microsoft Office Suite
- Epic Healthcare Software
- Accounting & Finance
- Business Operations
- Customer Service
- Time Management
- Leadership
- Warehouse Procedures
Timeline
Production Operator
Blue Oval SK
11.2023 - Current
Warehouse Fulfillment Specialist
Rue Gilt Group
02.2021 - 11.2023
Fulfillment Associate
Amazon Fulfillment Center
10.2018 - Current
Retail Banker II
Woodforest Bank
02.2017 - 02.2018
Medicare/Medicaid Specialist
Procarent
07.2016 - 01.2017
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Mt. Hood Community College