ANa RODRIGUEZ

• Provided excellent customer service by anticipating needs and responding promptly to requests.

• Greeted and accommodated guests, building positive experience from first interaction.

• Used focus and memorization skills to keep track of tables and remember orders.

• Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.

• Logged in and reviewed over a hundred customer orders and ensured accuracy of product, quantity and pricing

• Communicated production details to lab workers

• Improved typing and multitasking skills

• Processed daily invoices for payment, verifying accuracy of billing information prior to submission

• Participated in regular meetings with other departments such as accounting or logistics

• Processed returns according to established procedures while maintaining a high level of accuracy

• Generated reports on order history and inventory levels as requested by management team

• Took on leadership roles when positions where absent

• Greeted customers and provided assistance with selecting pet food, accessories, and supplies

• Answered phone calls from customers inquiring about products, services, and store policies

• Adhered to safety regulations when handling live animals such as reptiles, birds, and fish

• Resolved customer complaints in a professional manner while adhering to company policy