Ana Rucker
Elsmere
Summary
Dynamic crew member with a proven track record at McDonald's, excelling in customer service and teamwork. Enhanced customer satisfaction by efficiently handling cash transactions and drive-thru operations. Leveraged problem-solving skills to improve workflow during peak hours, ensuring compliance with health regulations. Recognized for multitasking and maintaining high standards in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
6 Sperti Dr, Edgewood, KY 41017
06.2024 - Current
- Delivered exceptional customer service in fast-paced environment.
- Prepared and assembled menu items following established procedures.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Maintained cleanliness of work areas, ensuring compliance with health regulations.
- Handled cash transactions accurately while providing friendly service to customers.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Dixie Heights High School
3010 Dixie Hwy, Edgewood, Ky, 41017Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Problem-solving
- Taking orders
- Cleaning and sanitizing
Timeline
Crew Member
McDonald's
06.2024 - Current
Dixie Heights High School