Summary
Overview
Work History
Education
Skills
References
Timeline
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André Johnson

Bodden Town, Grand Cayman

Summary

As a highly motivated and goal-oriented individual, seeking a challenging position that will utilize and develop skills and experiences acquired. With eagerness to join a dynamic team where ideas can be contributed and learning opportunities are present. Committed to achieving excellence in work and always willing to go the extra mile to ensure success. Possessing a strong work ethic, excellent time-management skills, and a desire for continuous learning and growth, valuable contributions can be made to any organization.

Overview

15
15
years of professional experience

Work History

Delivery Driver

Topimex Distributors
George Town, Grand Cayman
11.2023 - Current
  • Safely and responsibly transporting food products to various locations
  • Collaborate with warehouse staff to ensure smooth loading and unloading of goods
  • Adhere to assigned routes and schedules for timely deliveries
  • Provide excellent customer service by being courteous and professional
  • Managed customer inquiries and complaints in a polite and professional manner

Delivery Driver/Furniture Installer

NCI Freight and Logistics
George Town, Grand Cayman
05.2021 - 03.2023
  • Deliver furniture to customers' homes or businesses in a timely and professional manner
  • Install and assemble furniture according to manufacturer's instructions and customer specifications
  • Warehouse management
  • Container offloading
  • Completed on-time deliveries by choosing the best and most efficient routes

Technical Support Agent

Advantage Communication Inc.
St, Andrew, Jamaica
12.2017 - 09.2019
  • Working with customers to identify computer problems and advising on the solution
  • Logging and keeping records of customer queries
  • Working with field engineers to visit customers when needed
  • Fielded approximately 50 inbound phone calls to deliver support and remotely resolve service issues
  • Diagnosed and troubleshot hardware, software and network issues

Dental Assistant

Dental Associates
St. Andrew, Jamaica
02.2014 - 12.2014
  • Sterilizing and preparing dental instruments
  • Expose dental radiograph
  • Take preliminary impressions
  • Apply fluoride treatment
  • Patient management
  • Operate sterilization equipment such as autoclaves and ultrasonic cleaners
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse

Dental Assistant

Shortwood Dental & Acupuncture Centre
St. Andrew, Jamaica
09.2012 - 09.2013
  • Seat and prepare patients
  • • Clean and prepare surgical instruments and equipment for sterilization
  • Assist dentist at chairside during patient treatment
  • Prepare and deliver dental materials
  • Provide postoperative patient instructions
  • Oversee infection control program
  • Provide assurance and support to patients
  • Take impression of patients' teeth for dental appliances
  • Teach patients appropriate oral hygiene strategies to maintain oral health
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation
  • Sterilized rooms and prepped equipment and instruments for approximately 15 procedures daily

Customer Service Representative (mobile)

Digicel Jamaica Limited
St, Andrew, Jamaica
09.2009 - 12.2010

• Resolve customer queries regarding handset, products, and service
• Monitor accounts and liaise with corporate sales
• Provide technical support
• Documenting all calls accurately into database
• Provide quality customer service.
• Answered constant flow of customer calls with minimal wait times

Education

Attained NCCER Level 2 in Heating, Ventilation, and Air Conditioning. -

University of The Cayman Islands
George Town, Grand Cayman
09.2023

Attained two (2) GCE A-level and one (1) Cape subject. -

Excelsior Community College
St. Andrew, Jamaica
07.2006

Attained Sterile Processing Technician Diploma -

Penn Foster College
Scottsdale, Arizona
04.2023

Attained six (6) CSEC subjects. -

Ardenne High School
St, Andrew, Jamaica
08.2003

Skills

  • Good organizational abilities
  • Excellent customer service
  • Physical strength and stamina
  • Time management
  • Solution-oriented

References

Available upon request

Timeline

Delivery Driver

Topimex Distributors
11.2023 - Current

Delivery Driver/Furniture Installer

NCI Freight and Logistics
05.2021 - 03.2023

Technical Support Agent

Advantage Communication Inc.
12.2017 - 09.2019

Dental Assistant

Dental Associates
02.2014 - 12.2014

Dental Assistant

Shortwood Dental & Acupuncture Centre
09.2012 - 09.2013

Customer Service Representative (mobile)

Digicel Jamaica Limited
09.2009 - 12.2010

Attained NCCER Level 2 in Heating, Ventilation, and Air Conditioning. -

University of The Cayman Islands

Attained two (2) GCE A-level and one (1) Cape subject. -

Excelsior Community College

Attained Sterile Processing Technician Diploma -

Penn Foster College

Attained six (6) CSEC subjects. -

Ardenne High School
André Johnson