Summary
Overview
Work History
Education
Skills
Timeline
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Andrea Baker

Nicholasville,KY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude, and a passion to always learn new things and grow.

Overview

8
8
years of professional experience

Work History

Old School Coffee

Manager
05.2022 - Current
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Acted as manager, delegating tasks and providing feedback.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with strong sense of personal responsibility.
  • Demonstrated high level of initiative and creativity.
  • Punctual, always present at work and attentive.
  • Skilled at working independently as well as collaboratively in team environment, providing support and guidance.
  • Demonstrated strong organizational and time management skills.
  • Identified issues, analyzed information and provided solutions to problems as well as inconveniences.
  • Leadership in day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Excellent multi-tasking skills.
  • Self motivated

Castle and Key

Retail Keyholder
04.2023 - 10.2023
  • Promoted business' development by building and maintaining relationships with new guests.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Efficiently processed transactions at the register while ensuring accuracy and timely service for customers, contributing to overall satisfaction ratings.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Implemented promotional displays to highlight special offers, resulting in an increase in sales of featured products.
  • Acted as a reliable backup for store management, assuming leadership duties when necessary to maintain smooth operations during their absence.
  • Mentored new sales associates to contribute to store's positive culture.
  • Successfully drove new product lines to increase annual profits by.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.

LensCrafters

Optician Apprentice
06.2020 - 06.2022
  • Resolved problems, improved operations and provided exceptional service.
  • Learned and adapted quickly to new technology and software applications.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Strengthened communication skills through regular interactions with others.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Common Grounds Coffee

Manager
08.2016 - 04.2022
  • Onboarded new employees with training and new hire documentation.
  • Completed point of sale opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Fostered a culture of excellent customer service, resulting in increased repeat business.
  • Streamlined inventory management for optimized stock levels and reduced waste.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Motivated staff to perform at peak efficiency and quality.
  • Set up daily drawers, verified totals and prepared cash deposits.

Education

High School Diploma -

Corbin High School
Corbin, KY
05.2016

Skills

  • Conflict Resolution
  • Organization
  • Computer Skills
  • Active Listening
  • Self-Directed
  • Supervision and leadership
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Friendly, Positive Attitude
  • Time Management

Timeline

Castle and Key

Retail Keyholder
04.2023 - 10.2023

Old School Coffee

Manager
05.2022 - Current

LensCrafters

Optician Apprentice
06.2020 - 06.2022

Common Grounds Coffee

Manager
08.2016 - 04.2022

High School Diploma -

Corbin High School

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Andrea Baker