ANDREA GRIFFIN
Warsaw
Summary
Motivated and dependable professional with over 20 years of experience in leadership, employee training, customer service, and fast-paced operations. Strong ability to guide teams, train new employees, manage daily workflow, and maintain accuracy and efficiency. Known for a positive attitude, quick learning, and consistently supporting a productive work environment.
Dynamic Training Ambassador known for strong leadership and training skills in fast-paced environments. Committed to enhancing employee performance and safety compliance while driving new initiatives for operational efficiency.
Overview
27
27
years of professional experience
Work History
Training Ambassador
Wayfair
Erlanger
01.2020 - Current
- Train and mentor new employees on warehouse processes, safety expectations, and performance standards.
- Lead hands-on onboarding and coach associates to help them meet accuracy and productivity goals.
- Created and led the Rebox program to improve packaging efficiency and reduce waste.
- Oversaw Rebox operations and ensured consistency in workflow and quality.
- Provided department support while maintaining strong attention to detail.
- Awarded Employee of the Year, 2024 for outstanding performance and leadership.
Home Health Worker
NKADD
Florence
01.2018 - 01.2020
- Assisted clients with daily living needs, mobility, and personal care.
- Supported medication routines and helped maintain a safe, clean environment.
- Built strong relationships with clients through patience and compassionate care.
Floor Leader
Frisch's Big Boy
Burlington
01.2004 - 01.2018
- Supervised dining room and shift operations, ensuring smooth service and customer satisfaction.
- Created staff schedules and coordinated shift coverage.
- Helped open and manage new store locations and trained new employees.
- Supported leadership with daily operations and problem-solving.
Fast Food Manager
Rally's
01.1999 - 01.2003
- Managed shift operations and supervised crew members.
- Handled inventory, truck orders, deposits, and end-of-day closing procedures.
- Maintained fast and efficient service during high-volume periods.
Education
GED -
Skills
- Training & Onboarding
- Team Leadership
- Scheduling & Staff Management
- Inventory Control
- Customer Service
- Problem-Solving
- Positive, Dependable Work Ethic
- Fast Learner
- Warehouse Operations
- Safety compliance
- New program development
- Employee engagement
Timeline
Training Ambassador
Wayfair
01.2020 - Current
Home Health Worker
NKADD
01.2018 - 01.2020
Floor Leader
Frisch's Big Boy
01.2004 - 01.2018
Fast Food Manager
Rally's
01.1999 - 01.2003