Andrea Sapp
Utica
Summary
Skilled medical office professional offering several years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software.
Overview
10
10
years of professional experience
Work History
Patient Registration/Medical Office Assistant
Owensboro Health
Owensboro
10.2017 - Current
- Scheduling and checking in patients
- Taking copays and balancing cash drawers
- Scanning Medical documents
- Provided assistance with patient registration process including insurance verification and data entry into hospital information systems.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Assisted healthcare providers with administrative tasks and patient inquiries.
- Handled incoming calls, directing them to appropriate departments as needed.
- Assisted healthcare professionals with patient intake and medical history documentation.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
Parts and Accounting Clerk
Mid America Aircraft Services
Owensboro
07.2015 - 10.2017
- Payroll
- Ordering parts for mechanics
- Taking payments for fuel
- Data entry for work orders
Education
Associate of Applied Science - Office System Technology
Owensboro Community And Technical College
Owensboro, KY05-2011
Bachelor of Science - Human Resource Management
Brescia University
Owensboro, KYSkills
- Data entry accuracy
- Customer service
- Communication skills
- Time management
- Attention to detail
- Fast Learner
- Punctual, proficient in Microsoft Word, Excel, PowerPoint, QuickBooks, and Access, general office skills
References
References available upon request.
Timeline
Patient Registration/Medical Office Assistant
Owensboro Health
10.2017 - Current
Parts and Accounting Clerk
Mid America Aircraft Services
07.2015 - 10.2017
Associate of Applied Science - Office System Technology
Owensboro Community And Technical College
Bachelor of Science - Human Resource Management
Brescia University
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