Andrew Capps
Owensboro
Summary
Dynamic Shipping Dock Coordinator at The Glenmore Distillery with expertise in logistics software and operational efficiency. Proven track record in enhancing delivery timelines and inventory control. Strong communicator, adept at fostering relationships and ensuring customer satisfaction while managing complex schedules. Committed to safety compliance and maximizing team performance.
Overview
14
14
years of professional experience
Work History
Shipping Dock Coordinator
The Glenmore Distillery
11.2020 - Current
- Communicated with drivers daily to ensure efficient loading and unloading
- Managed schedules using WMS, TMS, and Excel to facilitate timely operations
- Working closely with ASRS and supervisors to ensure that drop times/load times are time efficient
- Provided coverage for ASRS attendants, supporting continuous operational efficiency
Truck driver
Mike Jones Excavating
05.2018 - 11.2020
- Certified class A CDL Holder
- Managed schedule via electronic messaging, ensuring timely product delivery to customers
- Outstanding time management delivering product
- Led shop team, coordinating tasks to uphold high service and productivity standards
- Development of schedules for team, proactively planning their day to maximize their performance
- Focused on customer excellence to achieve positive outcomes for owner
- Conducted inventory checks on shop parts, ensuring accurate stock levels and availability.
- Managed parts inventory, parting out kits and verifying orders for replacements that are in stock.
Associate
Riley’s Motorcycle Parts
08.2015 - 05.2020
- Managed online store listings, resulting in sales growth in untapped market.
- Inventory management of multiple SKUs on hand
- Ship orders to customers through in house Software program. Learned and developed process for results
- Cataloged inventory, ensuring timely delivery of parts to designated locations.
- Disassembled bikes to salvage parts, cataloging inventory in software system.
- Operated forklift in warehouse to transport materials efficiently.
Sales
Bumper to Bumper Auto Parts
01.2014 - 02.2016
- Enhanced customer satisfaction through direct interaction and support
- Built strong relationships with customers by prioritizing their needs
- Managed time effectively to ensure timely delivery of products to customers
- Delivered packages to customers promptly
- Maintained accurate inventory records and stock management
- Operated in WMS system, cataloging the parts and cycle counting random storage locations.
Sales
Auto Zone
06.2013 - 01.2014
- Provided reliable delivery services to ensure customer satisfaction
- Delivered customer service at counter, enhancing customer satisfaction
- Delivered excellent time management meeting customer appointment times
- Managed inventory to maintain stock levels and prevent shortages
- Oversaw Auto Zone software system, ensuring accurate stock accountability
Sales
Oreilly’s Auto Parts
06.2012 - 07.2013
- Assisted customers by identifying and providing necessary parts for repairs, enhancing service experience.
- Managed time effectively to ensure timely delivery of products to customers.
- Delivered packages to customers efficiently
- Managed inventory using O'Reilly's in-house software to maintain stock levels and support operations.
Education
Class A CDL training -
Truck Driving Institute
Greenville, KY03-2019
High School Diploma - Auto Tech
Muhlenberg North High School
Greenville, KY05-2009
Skills
- Shipping coordination
- Freight handling
- Shipping and receiving
- Logistics software Savanna Fourkites PLC
- Route optimization
- Inventory control
- Safety compliance
- Forklift operations
- Operational efficiency
- Scheduling coordination
- Time management
- Detail oriented
- Communication in all levels of the organization
Timeline
Shipping Dock Coordinator
The Glenmore Distillery
11.2020 - Current
Truck driver
Mike Jones Excavating
05.2018 - 11.2020
Associate
Riley’s Motorcycle Parts
08.2015 - 05.2020
Sales
Bumper to Bumper Auto Parts
01.2014 - 02.2016
Sales
Auto Zone
06.2013 - 01.2014
Sales
Oreilly’s Auto Parts
06.2012 - 07.2013
Class A CDL training -
Truck Driving Institute
High School Diploma - Auto Tech
Muhlenberg North High School