Andrew Ellison
Shelbyville
Summary
Dynamic Field Technician with Spectrum, skilled in FTTP installations and customer service. Expertly diagnosed and resolved technical issues, enhancing customer satisfaction. Trained new technicians, promoting workplace safety and operational efficiency. Proven problem solver, committed to delivering high-quality service and ensuring timely installations for residential and commercial clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Field Technician
Spectrum
03.2022 - Current
- Diagnosed and resolved technical issues for residential and commercial customers.
- Installed and maintained cable, internet, and phone services using industry-standard tools.
- Collaborated with team members to ensure timely service delivery and customer satisfaction.
- Trained new technicians on equipment handling and safety protocols to enhance operational efficiency.
- High-Split exprerience swapping/balancing actives
Education
High School Diploma -
Bullitt Central Highschool
Shepherdsville, KYSkills
- FTTP Installations
- Workplace Safety
- Customer Service
- Flexibility
- Problem Solving
Certification
Gaff certified
Timeline
Field Technician
Spectrum
03.2022 - Current
High School Diploma -
Bullitt Central Highschool