Andrew Goard

• Assisted customers in selecting appropriate feed and seed products.
• Maintained inventory levels and organized merchandise displays.
• Processed sales transactions using point-of-sale systems efficiently.
• Provided product information and answered customer inquiries effectively.
• Collaborated with team members to enhance customer service experience.
• Trained new staff on sales techniques and product knowledge.
• Monitored market trends to recommend new products for the store.
• Ensured store cleanliness and safety standards were upheld consistently.
• Developed key customer relationships to increase sales.
• Resolved customer complaints promptly and efficiently.
• Educated customers about products and services offered by the company.
• Advised customers on the latest product features and benefits.
• Assisted customers in selecting appropriate products or services for their needs.
• Provided personalized service to build relationships with customers.
• Maintained current store, product, and promotional knowledge to drive consistent sales.
• Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
• Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
• Performed regular follow-ups with clients to ensure satisfaction with purchases.
• Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
• Collaborated with team members to develop effective sales plans.
• Monitored inventory levels and placed orders as needed.
• Developed and implemented strategies to meet sales quotas.
• Analyzed customer feedback to identify areas of improvement in product offerings.
• Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
• Gathered data on competitors' pricing, products, and promotional activities.
• Generated new business opportunities through cold calling campaigns.

• Managed daily operations to ensure smooth workflow and customer satisfaction.
• Oversaw inventory management and supply chain logistics for efficient stock control.
• Developed marketing strategies to enhance brand visibility and attract customers.
• Trained and supervised staff to maintain high service standards and teamwork.
• Implemented financial tracking systems for budgeting and expense management.
• Negotiated with suppliers to secure favorable terms and pricing agreements.
• Conducted market research to identify trends and adjust business strategies accordingly.
• Established customer service protocols to improve client interactions and retention.
• Managed daily operations of the business, including staff, sales, inventory, and accounting.
• Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
• Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
• Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
• Negotiated contracts with clients for products or services rendered by the company.
• Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
• Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
• Developed business plan and budget to maximize profitability.
• Set pricing structures according to market analytics and emerging trends.
• Calculated net income and adjusted strategies to increase income and bottom-line profits.
• Oversaw hiring process for new employees, from recruiting to onboarding training.
• Created marketing strategies to drive revenue and increase brand visibility.
• Established pricing models that balanced competitiveness with profitability goals.
• Observed safety protocols and driving laws to maximize road and personnel safety.
• Identified potential risks associated with operations in order to minimize liabilities.
• Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
• Analyzed market trends and customer feedback to identify opportunities for growth.
• Provided leadership support for team members through coaching and mentorship programs.
• Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
• Developed strategic partnerships with other businesses in order to expand reach into new markets.
• Implemented cost-saving measures across departments while maintaining quality standards.
• Reported delays due to breakdowns, weather or traffic conditions and emergencies relating to pick up or delivery of products.
• Kept detailed records and driver's logs required for compliance with regulations and corporate policies.

My responsibility including many different responsibilities from checking patients in, handling HIPPA compliance, supervising Civilian and Military personnel, caring for patients, handling million+ dollar accounts for supplies and medical equipment, I worked as an Access to Care Manager working with Providers in making scheduling availability, handling patient insurance. I also would run Sick Call everyday from 7-10am and was a key assets in setting up and maintaining sick call for active duty personnel. I worked in numerous clinics from ER, family medicine, flight medicine, Orthopedic and Neuro surgery, PACU and Pre Op

• Provided emergency medical treatment during training and operational missions.
• Maintained medical supplies and equipment readiness for field operations.
• Collaborated with team members to develop response protocols and procedures.
• Conducted health assessments and monitored patient vital signs regularly.
• Educated service members on health and safety practices during briefings.
• Participated in simulations to enhance emergency response skills and teamwork.
• Responded to emergency calls for medical assistance in a timely manner.
• Documented all patient information according to established standards.
• Administered medications, monitored vital signs, and provided oxygen therapy as needed.
• Implemented medical protocols for triage, resuscitation, stabilization, and transport of ill or injured persons.
• Maintained accurate records of patient histories, diagnoses, treatments, test results.
• Evaluated the effectiveness of treatments and modified them as necessary.
• Counseled patients on health maintenance and disease prevention strategies.
• Performed assessments of patient conditions and developed treatment plans accordingly.
• Inspected equipment regularly to ensure safe operation.

• Managed daily store operations to ensure smooth functioning and customer satisfaction.
• Trained and mentored staff to enhance product knowledge and service skills.
• Oversaw inventory management to maintain optimal stock levels and product availability.
• Implemented visual merchandising strategies to enhance store presentation and appeal.
• Developed scheduling plans to optimize staff coverage during peak hours.
• Coordinated team meetings to discuss performance, updates, and sales strategies.
• Addressed customer inquiries and resolved issues efficiently to promote loyalty.
• Collaborated with corporate teams on promotional events and marketing initiatives.
• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Coached, mentored and trained team members in order to improve their job performance.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Trained employees on additional job positions to maintain coverage of roles.
• Provided leadership during times of organizational change or crisis situations.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.
• Ensured compliance with all applicable laws, regulations, industry standards.
• Recruited and hired qualified candidates to fill open positions.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
• Analyzed customer feedback data to develop action plans for improving services offered.
• Resolved conflicts between employees by providing guidance on company policies and procedures.
• Established processes to ensure efficient workflow throughout the organization.
• Led team meetings and one-on-one coaching sessions to continuously improve performance.

• Performed ceremonial duties during military events and memorials.
• Maintained uniforms to ensure adherence to Air Force standards.
• Coordinated with team members for precise execution of ceremonies.
• Engaged with the public to honor fallen service members respectfully.
• Practiced drills regularly to enhance performance and teamwork.
• Assisted in training new members on ceremony protocols and standards.
• Demonstrated discipline and professionalism in high-pressure situations.
• Participated in community outreach to promote Air Force values and traditions.
• Ensured proper uniformity of all Honor Guard personnel during performances and ceremonies.
• Participated in wreath-laying ceremonies at government memorial sites.
• Supervised junior enlisted personnel performing Honor Guard duties as needed.
• Conducted drill practices to maintain a high level of proficiency in manual arms movements, marching drills, rifle manual, and other related tasks.
• Demonstrated professionalism through adherence to military bearing standards.
• Presented colors during parades using flags or sabers while marching in formation.
• Attended staff meetings regularly providing input on current operations or issues encountered during previous missions.
• Inspected uniforms daily ensuring they were clean, pressed, and properly accessorized according to regulation standards.
• Performed ceremonial duties for military funerals, including flag folding and presentation of the United States Flag to the family.
• Served as an escort for visiting dignitaries when necessary.
• Assisted with planning, coordination, and execution of change of command ceremonies.
• Developed training plans to ensure compliance with regulations concerning safety procedures and protocols.
• Maintained accountability for assigned weapons while on duty.
• Coordinated transportation needs for personnel assigned to Honor Guard detail.
• Reviewed event programs prior to performance to ensure accuracy of information presented during ceremony or event.
• Guarded dignitaries at various functions as required by protocol.
• Greeted guests attending official military ceremonies.
• Organized and rehearsed Honor Guard members in preparation for events.
• Provided guidance on appropriate customs and courtesies associated with specific events or occasions.
• Performed inspections to keep equipment in working order.
• Used technical expertise and sound military judgment to learn and perform complex procedures.
• Responded immediately to routine and critical accidents, incidents and other emergencies.
• Conducted training to improve troops' abilities.
• Provided precision to carry out increasingly complex missions.