Andrew Irwin

With over 26 years of experience in the IT industry, I have honed a robust skill set that enables me to tackle any technical challenge head-on. In my most recent role as a Technical Architect and Development Team Lead, I seamlessly balanced the responsibilities of project management for multiple enterprise projects, ensuring their successful delivery from inception to completion. Throughout my career, I've developed a reputation for being a versatile problem-solver. I may not always have the answer immediately, but I possess the skills and tenacity to find the right solution. My journey in IT has been driven by a passion for continuous learning and improvement, and I am particularly excited about expanding my expertise in Artificial Intelligence, staying abreast of the latest innovations and trends in the field. Versatile professional with extensive IT experience in the IT field, diverse background ranging from tech support to application development. Led teams managing the Service Desk operations and mentored both junior and senior developers, while also spending time teaching various technologies. Very engaged with current trends , new software, and excel at distilling complex content into clear, accessible communication

Professional security systems specialist prepared for this role. Skilled in installing, maintaining, and troubleshooting various security systems with focus on delivering quality results. Proven ability to work effectively within team, adaptable to changing needs, and reliable in collaborative environments. Strong technical aptitude, problem-solving skills, and results-driven mindset ensure high standards and impactful contributions.

• Designed and built software that was latter added by vendor to platform.
• Implemented ServiceNow on-Prem for DOD contractor with SSO in 60 days.

• Certified Agile Practitioner
• CompTIA A+ & Security +
• ITIL Level 1
• Project management professional (PMP)
• PMP
• Scrum Master
• Microsoft Office SME
• ServiceNow Admin
• ServiceNow Developer
• ServiceNow Implementation Specialist
• ServiceNow ITSM
• ServiceNow Trainer
• Substantially

• Learner
• People exceptionally talented in the Learner theme have a great desire to learn and want to continuously improve. The process of learning, rather than the outcome, excites them.
• Analytical
• People exceptionally talented in the Analytical theme search for reasons and causes. They have the ability to think about all of the factors that might affect a situation.