Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew McClellan

Winchester

Summary

Diligent manager with solid track record in managing multiple locations. Proven ability to streamline operations and enhance productivity through effective leadership. Demonstrated ability to mentor teams and drive results in dynamic environments.

Overview

14
14
years of professional experience

Work History

Scout Leader

Scouting America
Richmond, KY
08.2023 - Current

Phil Blankenship, 859-582-4479

  • Led training sessions for youth, enhancing leadership skills and personal development.
  • Coordinated community service projects, fostering teamwork and civic engagement among scouts.
  • Organized events and camping trips, streamlining logistics and resource management for successful outings.
  • Collaborated with parents and volunteers to strengthen community ties and support scouting initiatives.
  • Encouraged participation in camp activities and guided troop members in safe adventures.

Multi-Unit Manager

Dunkin'
Lexington, KY
08.2024 - 03.2026

Jade Montgomery, 513-546-3828

  • Developed and implemented training programs for staff, improving team performance and customer satisfaction.
  • Mentored management teams on best practices, fostering a culture of continuous improvement and accountability.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Streamlined operational processes across multiple locations, enhancing efficiency and service delivery.
  • Analyzed performance metrics to identify trends, driving strategic improvements in store operations.
  • Oversaw inventory management systems, optimizing stock levels and reducing waste across units.

Unit Manager

Waffle House
Nashville, TN
08.2021 - 10.2022

Connor Hall, 678-983-9094

  • Oversaw daily operations to ensure adherence to quality standards and customer service excellence.
  • Managed inventory control procedures, ensuring optimal stock levels and minimizing shortages.
  • Analyzed sales data to identify trends, informing strategic decisions for menu offerings and promotions.
  • Coordinated staff scheduling to optimize labor costs while meeting customer demands effectively.
  • Trained and developed team members, fostering a collaborative and efficient work environment.

Assistant Floor Manager

Sparc (Brooks Brothers)
Simpsonville, KY
09.2020 - 08.2021
  • Led staff training programs to enhance product knowledge and customer service skills.
  • Developed operational procedures to improve inventory management and reduce discrepancies.
  • Coordinated visual merchandising initiatives to align with seasonal marketing campaigns.
  • Mentored junior staff, fostering a collaborative environment focused on continuous improvement.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Manager Trainee/Shift Supervisor

Starbucks
Louisville, KY
08.2018 - 09.2020
  • Managed daily operations to ensure optimal store performance and customer satisfaction.
  • Trained and mentored new team members on service standards and operational procedures.
  • Implemented inventory management processes to reduce waste and improve stock accuracy.
  • Ensured compliance with health and safety regulations across all operational activities.
  • Fostered a positive team environment, enhancing collaboration and employee engagement initiatives.

Multi-Department Manager

Kroger
Louisville, KY
10.2012 - 08.2018
  • Oversaw daily operations of multiple departments, ensuring compliance with health and safety standards.
  • Reviewed staff schedules, improving labor efficiency and coverage during peak hours.
  • Managed inventory levels, optimizing stock rotation and minimizing waste.
  • Coordinated with suppliers to ensure timely delivery of quality ingredients for production.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.

Education

High School Diploma -

Macon County High School
Lafayette, TN
05-2012

Skills

  • Activity organization
  • Behavior management
  • Operational efficiency
  • Sales growth
  • Staff development
  • Problem-solving
  • Team leadership
  • Decision-making
  • Organizational management
  • Policies and procedures implementation
  • Health and safety compliance

Timeline

Multi-Unit Manager

Dunkin'
08.2024 - 03.2026

Scout Leader

Scouting America
08.2023 - Current

Unit Manager

Waffle House
08.2021 - 10.2022

Assistant Floor Manager

Sparc (Brooks Brothers)
09.2020 - 08.2021

Manager Trainee/Shift Supervisor

Starbucks
08.2018 - 09.2020

Multi-Department Manager

Kroger
10.2012 - 08.2018

High School Diploma -

Macon County High School
Andrew McClellan