Andy Buten
Ft. Thomas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals through outstanding client presentations, effective communication skills and a dedication to customer service.
Overview
5
5
years of professional experience
Work History
Advertising Sales Representative
Link Media LLC
08.2023 - Current
- Increased advertising revenue by identifying and targeting potential clients in various industries.
- Developed strong client relationships for long-term success through regular communication and excellent customer service.
- Negotiated contracts successfully with new clients, securing favorable terms for both parties.
- Collaborated with internal teams to develop creative advertising strategies that met client objectives and budget requirements.
Account Specialist
SnowCommerce
10.2021 - 02.2023
- Achieved high satisfaction rating through proactive dialogue of customer issues.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Resolved concerns with products or services to help with retention and drive sales.
Lead Sales Coordinator
OMEGA Processing Solutions LLC
03.2020 - 09.2021
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Negotiated contracts and sales terms with new and existing clients.
- Identified client needs, built relationships and overcame objections to drive sales.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Business Development Specialist
TSC Apparel
01.2019 - 02.2020
- Facilitate B2B growth for 550+ e-commerce businesses who spend 11-99k in the wholesale industry.
- Call 60+ customers daily with 150 minutes of talk time to increase rapport, spend, and manage customer relationships.
- Create and negotiate pricing quotes for apparel orders to secure business and customer satisfaction.
- Communicate with customers to understand pain points and recommend appropriate solutions
Education
Bachelor of Fine Arts/Communications - Electronic Media
University of Cincinnati
Cincinnati, OH2018
Skills
- Product Evaluations
- Managing Risk
- Organizational Skills
- Relationship building and management
- Customer Satisfaction
- Network Development
- Business-to-Business expertise
- Dependable and Cooperative
- Negotiation Proficiency
- Influential and Persuasive
Timeline
Advertising Sales Representative
Link Media LLC
08.2023 - Current
Account Specialist
SnowCommerce
10.2021 - 02.2023
Lead Sales Coordinator
OMEGA Processing Solutions LLC
03.2020 - 09.2021
Business Development Specialist
TSC Apparel
01.2019 - 02.2020
Bachelor of Fine Arts/Communications - Electronic Media
University of Cincinnati
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