Angel Kennison
Franklin
Summary
I have experience in many fields but I am a very fast learner and I love to make my work time fly by with laughs. At the same time i know when it is time to be serious and focus. When i come to work I am there to get my job done to the best of my ability.
Some things I like to enjoy on my time off are; go hiking with my kids, watch my dogs play, and read books.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Crew Member
Wendys Fast Food Restaurants
10.2024 - 01.2025
- Delivered exceptional customer service in fast-paced environment to enhance guest satisfaction.
- Operated kitchen equipment efficiently while adhering to safety and hygiene standards.
- Maintained cleanliness and organization of workstations to support team productivity.
- Collaborated with team members to ensure timely order preparation and accuracy.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Graveyard Manager
One-9 Gas Station
07.2023 - 02.2024
- Managed daily operations of graveyard, ensuring compliance with safety regulations and policies.
- Supervised staff, providing training and guidance to improve efficiency and service quality.
- Coordinated maintenance activities, scheduled repair if needed.
- Developed and implemented procedures for handling customer inquiries and services effectively.
- Oversaw inventory management of supplies, optimizing usage to reduce waste and costs.
- Oversaw making and receiving product orders.
- Oversaw the inventory of product.
- Increased customer satisfaction by promptly addressing concerns and providing effective solutions.
- Improved graveyard operations by implementing efficient scheduling and staff allocation.
Canvassing Team Leader
Quality First Home Improvement
11.2019 - 09.2022
- Led canvassing efforts, to promote and gather business.
- Trained and mentored team members on best practices for customer engagement and lead generation.
- Monitored and coached team members based on performance.
- Analyzed neighborhood demographics to identify high-potential areas for canvassing.
- Identifying and targeting locations of need in neighborhoods to promote business as well as improve neighborhood quality.
Hostess/Server
Jazmine sushi
03.2019 - 08.2019
- I was to greet the customers, confirm if they wished to chinese or sushi then seat them according with the accompanying menu. Answer all phone call make and take reservations/ to go orders. Make correct change for any and all cash payment, return change to customer. On certain days my job was to serve customers with confidence, correctly and in a polite and timely manor. More often than I was required to bus my own tables in order to keep up with the amount of people vs tables.
Cahsier
McCarran Mart
07.2017 - 03.2018
- Open store: make coffee, count register and gaming register, record all money, put food on rollers, turn rollers on, stock coolers, stock all shelves and clean shelves. Daily obligations: check out customers merchandise, take and make correct change. Keep track of product prices that were not in the system and not over/under charge the customer. Clean gaming area, make fresh coffee through out shift
Team Leader/canvasser
FIELDWORKS
02.2016 - 11.2016
- Gather valid voter signatures while out canvassing public property for a petition to get on the ballot for a vote. I have worked for this company on 4 different occasions as of today. Make sure that my "team" is on turf and focused 3xs per shift. Report back to office manager.
Education
High school or equivalent - undefined
McQueen high school
Reno, NV06.2013
Skills
- Supervisor position (4 years)
- Training position (4 years)
- Sales position ( 3 years)
- Waitress (1 year)
- Restaurant Server (1 year)
- Hostess (1 year)
- Busser (Less than 1 year)
- Forklift Operator (Less than 1 year)
- Cashier (3 years)
- Labor Relations (2 years)
- Warehouse (3 years)
- Picker or packer (1 year)
- Guest Services (5 years)
- Cash Handling
- Upselling
- Office Management
- Fast learner
- Excellent attention to detail
- Well organized
Certification
- Canvasser/ field trainer
- September 2019 to May 2021
- I am dropped of in a neighbor hood and it is my job to canvass the area, while knocking on home owners doors, and asking the if they are in need of home improvements. I am also required to take our new team members and teach them how to properly and safely do the job. When needed i take my own crew out in the company van and drop them in neighborhoods with roof/window etc., need so they can do their jobs.
Additional Information
My family and I have recently moved across country. From a small town outside of Reno, Nevada we now call Franklin, Kentucky home! I've been a stay at home mom for the better part of 3 years now. Due to extreme circumstances we could not for-see I am rejoining the work force! I'm eager to return to work and make new friends while learning new things about my community!
Timeline
Crew Member
Wendys Fast Food Restaurants
10.2024 - 01.2025
Graveyard Manager
One-9 Gas Station
07.2023 - 02.2024
Canvassing Team Leader
Quality First Home Improvement
11.2019 - 09.2022
Hostess/Server
Jazmine sushi
03.2019 - 08.2019
Cahsier
McCarran Mart
07.2017 - 03.2018
Team Leader/canvasser
FIELDWORKS
02.2016 - 11.2016
High school or equivalent - undefined
McQueen high school