Angela Burgess
Lawrenceburg
Summary
Resourceful healthcare professional with a versatile background in surgical and dental settings. Known for strong organizational skills and attention to detail, contributing to improved patient outcomes and operational workflows.
Overview
16
16
years of professional experience
Work History
O R Materials Coordinator Ambulatory Surgery Cen.
Lexington Clinic
Lexington, Ky
11.2024 - Current
- Monitored inventory levels of medical supplies to ensure availability for operations.
- Facilitated communication between departments to streamline patient care processes.
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Pull O R cases for up coming surgeries
Implant Coordinator For Oral Surgery
U K Oral Surgery Department
Lexington, Ky
10.2019 - 11.2024
- Coordinated multidisciplinary meetings to enhance patient care pathways and improve surgical outcomes.
- Developed and implemented training programs for new staff, ensuring adherence to departmental protocols.
- Managed inventory of surgical supplies, optimizing procurement processes to maintain stock levels.
- Facilitated communication between surgeons and support staff, improving operational workflow and collaboration.
- Chairside assist, Scrubed O R cases, open for O R cases, patient care, roomed patients, took X-rays and C T scans.
- Insured all money was collected upfront for AOX cases.
Receptionist for Dental Practice
Dr, Michael Scott Smith
Frankfort, KY
06.2018 - 10.2019
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Coordinated communication between patients and healthcare providers, ensuring seamless interactions.
- Utilized electronic health record systems for accurate patient data entry and retrieval.
- Handled billing inquiries and processed insurance claims with attention to detail and accuracy.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Surgical Assistant for Oral Surgery
Oral and Facial Surgery Group
Frankfort, Ky
04.2010 - 06.2018
- Collaborated with surgeons to prepare and organize surgical instruments and materials efficiently.
- Assisted in patient positioning and monitoring during oral and facial procedures, ensuring safety protocols were followed.
- Streamlined sterilization processes for surgical tools, enhancing operational efficiency and compliance standards.
- Educated patients on pre-operative and post-operative care, improving overall patient satisfaction and understanding.
- Led training sessions for new surgical assistants, fostering skill development and knowledge sharing within the team.
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
Surgical Assistant for Oral Surgery
Ky. Center For Oral and Maxillofacial
Frankfort, Ky
04.2010 - 06.2018
- Coordinated communication between surgical teams and administrative staff to enhance scheduling accuracy and resource allocation.
- Kept views unobstructed by retracting, sponging, and suctioning surgical sites.
- Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
- Contributed to successful surgeries, anticipating surgeon needs and promptly delivering instruments.
- Protected patients from infection by setting up and managing sterile operating fields.
- Paid close attention to operating procedures for adherence to established surgical techniques.
- Ensured patient safety by maintaining a sterile environment throughout surgery.
- Gowned and gloved staff to help team prepare for surgeries.
- Provided mentorship to new Surgical Assistants in order to maintain high levels of competency within the team.
- Facilitated smooth transitions between surgeries with efficient room turnover times.
- Participated in pre-operative consultations, offering vital input on patient conditions and surgical approach.
- Enhanced operating room efficiency by preparing surgical instruments and equipment ahead of scheduled procedures.
- Supported surgical teams in emergency situations, quickly adapting to unexpected complications and maintaining composure.
Education
High School Diploma -
Bryan Station High School
Lexington, KY05-1983
Skills
- Multitasking and organization
- Customer service
- Decision-making
- Work Planning and Prioritization
- Project coordination
- Schedule coordination
- Point of contact
- Information collection
- Patient scheduling
- Medical terminology
- Patient registration
- Medical billing
- Time management
- Attention to detail
- Clear communication
- Team collaboration
- Vendor coordination
- Risk management
- Phone and email etiquette
- Customer service management
- Appointment scheduling
Timeline
O R Materials Coordinator Ambulatory Surgery Cen.
Lexington Clinic
11.2024 - Current
Implant Coordinator For Oral Surgery
U K Oral Surgery Department
10.2019 - 11.2024
Receptionist for Dental Practice
Dr, Michael Scott Smith
06.2018 - 10.2019
Surgical Assistant for Oral Surgery
Oral and Facial Surgery Group
04.2010 - 06.2018
Surgical Assistant for Oral Surgery
Ky. Center For Oral and Maxillofacial
04.2010 - 06.2018
High School Diploma -
Bryan Station High School