Angela Stokes
Hopkinsville
Summary
Dedicated healthcare specialist skilled in patient care coordination and financial management. Expertise in monitoring vital signs, managing patient interactions, and ensuring meticulous operational processes. Adept at enhancing patient satisfaction through effective communication and a strong commitment to quality care.
Overview
15
15
years of professional experience
Work History
Patient Service Representative
Jennie Stuart Medical Center
Hopkinsville
06.2022 - 08.2025
- Proactively greeted patients and ensured accurate registration, providing a welcoming and efficient front desk experience
- Managed patient appointment scheduling, facilitating timely approvals for workers' compensation cases
- Skillfully reviewed and scheduled surgeries based on pathology reports, ensuring patient care coordination
- Collected co-payments and outstanding balances, ensuring accurate financial records
- Tracked and verified daily money collected against receipt sheets, maintaining financial accuracy
Telemetry Technician
Jennie Stuart Medical Center
Hopkinsville
07.2017 - 12.2018
- Identified and reported abnormal rhythms to medical staff, facilitating timely interventions
- Provided comprehensive patient care by monitoring and recording heart rhythms for hospital patients
- Maintained standards of practice and updated knowledge in telemetry monitoring, enhancing quality of patient care
Certified Nursing Assistant
Home Health/Special Care
Hopkinsville
03.2013 - 08.2015
- Administered prescription oral medication under physician direction, enhancing patient compliance and promoting well-being
- Maintained accurate patient care records and reported observations to supervisors, facilitating effective care coordination
- Accompanied clients to appointments, providing transportation, assistance, and companionship to ensure comfort and support
Certified Nursing Assistant / Restorative Aide
Bradford Heights
Hopkinsville
12.2010 - 11.2012
- Monitored and recorded vital signs and documented patient behavior and symptoms to inform nursing staff of changes in condition
- Supported daily living activities by turning and repositioning bedridden patients to enhance comfort and prevent complications
- Prepared and served food trays to ensure patients received appropriate diets and maintain nutritional standards
Education
Associate of Applied Science - Surgical Technology
Hopkinsville Community College
Hopkinsville05-2026
Associate of Science -
Hopkinsville Community College
Hopkinsville, KY12-2013
Certificate in Nursing Assistant -
Madisonville Community College
Madisonville, KY01-2010
High School Diploma -
Christian County High School
Hopkinsville, KY05-2006
Skills
- Patient care
- Customer Service
- Vital signs monitoring
- Medical terminology
- Patient education
- Time management abilities
- Adaptability and Flexibility
- Problem Solving
- Critical Thinking
- Continuous learning attitude
- Professional ethics
- Team Motivation
Timeline
Patient Service Representative
Jennie Stuart Medical Center
06.2022 - 08.2025
Telemetry Technician
Jennie Stuart Medical Center
07.2017 - 12.2018
Certified Nursing Assistant
Home Health/Special Care
03.2013 - 08.2015
Certified Nursing Assistant / Restorative Aide
Bradford Heights
12.2010 - 11.2012
Associate of Applied Science - Surgical Technology
Hopkinsville Community College
Associate of Science -
Hopkinsville Community College
Certificate in Nursing Assistant -
Madisonville Community College
High School Diploma -
Christian County High School