Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Angelina Moore

Louisa

Summary

Detail-oriented professional with strong customer service skills. Proven ability to enhance customer experiences through effective communication and problem-solving. Committed to fostering a positive environment for coworkers and customers. Great with computers and paperwork and efficient in mental strategy and math skills.

Overview

7
7
years of professional experience

Work History

Stay at Home Parent

N/A
Louisa KY
09.2024 - Current
  • Managed daily schedules and activities to ensure a structured environment.
  • Developed and implemented educational activities tailored to individual children's needs.
  • Coordinated meal planning and preparation, promoting nutritional awareness and healthy eating habits.
  • Facilitated social interactions through organized playdates and community events.
  • Monitored children's activities to verify safety and wellbeing.
  • Streamlined household operations to enhance efficiency in daily routines.
  • Read stories, sang songs and facilitated creative play.

Apparel Associate

Walmart
Louisa, KY
08.2023 - 02.2024
  • Assisted customers in locating apparel items, ensuring a positive shopping experience.
  • Maintained organized and visually appealing merchandise displays to enhance product visibility.
  • Processed transactions accurately at checkout, handling cash and electronic payments efficiently.
  • Collaborated with team members to restock inventory, ensuring timely availability of popular items.
  • Implemented promotional signage and displays to drive customer engagement and sales initiatives.
  • Trained new associates on store policies, procedures, and customer service standards effectively.
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Operated cash register, processed transactions accurately and efficiently.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.

Shift Manager

Wendy's
Louisa, KY
08.2019 - 02.2022
  • Supervised team of 10+ staff to ensure efficient operations during peak hours.
  • Trained new employees on company policies and food safety standards.
  • Managed inventory levels, reducing waste through effective stock rotation practices.
  • Implemented training programs that improved employee performance and customer satisfaction.
  • Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
  • Ensured adherence to health and safety regulations throughout daily operations.
  • Conducted regular team meetings to communicate goals, expectations, and operational updates.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.

Education

High School Diploma -

Lawrence County High School
Louisa, KY
08-2021

Skills

  • Store maintenance
  • Returns management
  • Inventory and stocking
  • Attention to detail
  • Adaptable and flexible
  • Customer service
  • Merchandising and display
  • Strong communication and interpersonal skills
  • Customer needs assessment
  • Safety and cleanliness standards
  • Ability to lift 40 pounds
  • Team leadership
  • Team cooperation
  • Exceeding customer expectations
  • Decision-making
  • Creative thinking
  • Organization
  • Time management
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Relationship building
  • Coaching and mentoring
  • Work prioritization
  • Cash handling
  • Strong computer skills
  • Math skills
  • Friendly and respectful
  • Proficient multitasking

Interests

  • Knitting and Crocheting
  • Avid Reader
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Music
  • Drawing and Painting

Timeline

Stay at Home Parent

N/A
09.2024 - Current

Apparel Associate

Walmart
08.2023 - 02.2024

Shift Manager

Wendy's
08.2019 - 02.2022

High School Diploma -

Lawrence County High School
Angelina Moore