Ann Tinker
Louisville,KY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
19
years of professional experience
Work History
Pick Ambassador
Amazon
Louisville, KY
01.2018 - 03.2020
- Ensured accurate order fulfillment through efficient picking and packing processes.
- Operated handheld scanners to track inventory movement and maintain system accuracy.
- Collaborated with team members to optimize workflow and enhance operational efficiency.
- Maintained cleanliness and organization of work area in accordance with safety standards.
- Assisted in training new employees on best practices for picking procedures and equipment use.
- Executed efficient picking processes to ensure timely order fulfillment.
Correctional Officer
Louisville Metro Department of Corrections
Louisville, KY
11.2011 - 10.2016
- Monitored inmate behavior to ensure safety and compliance with institutional regulations.
- Conducted daily inspections of facilities to maintain security and operational standards.
- Responded promptly to incidents, utilizing de-escalation techniques and crisis intervention strategies.
- Trained new officers on procedures, policies, and effective communication within correctional settings.
- Collaborated with law enforcement agencies to coordinate inmate transport and manage external security risks.
Manager
Target
Louisville, KY
05.2006 - 11.2011
- Led team in achieving operational excellence through streamlined processes and improved inventory management.
- Developed training programs to enhance staff performance and ensure compliance with company policies.
- Implemented strategic initiatives that increased customer satisfaction and loyalty metrics across multiple departments.
- Analyzed sales data to identify trends, resulting in targeted marketing strategies and improved product placements.
- Mentored junior managers, fostering professional growth and enhancing leadership capabilities within the organization.
- Oversaw daily operations, ensuring adherence to safety standards and operational policies for a high-volume retail environment.
- Managed and motivated employees to be productive and engaged in work.
Subrogation Specialist
Trover Solutions
Louisville, KY
01.2005 - 05.2006
- Analyzed case data to identify potential recovery opportunities and optimize processes.
- Managed subrogation claims to recover costs from liable third parties.
Package Handler
UPS
Louisville, KY
01.2001 - 01.2005
- Loaded and unloaded packages efficiently to ensure timely delivery.
- Operated material handling equipment to facilitate smooth workflow processes.
- Maintained accurate inventory records for package tracking and reporting.
- Collaborated with team members to optimize sorting and distribution operations.
Education
Criminal Justice
Kentucky Wesleyan College
Owensboro, KYNursing
Galen College of Nursing
Louisville, KYBachelor of Science - Justice Administration
University of Louisville
Louisville, KY05.2006
High School Diploma -
Louisville Male Traditional High School
Louisville, KY05.2000
Skills
- Time management
- Task prioritization
- Privacy and confidentiality
- Organization skills
- Telephone skills
- Verbal and written communication
- Customer and client relations
- Multi-line telephone operation
Timeline
Pick Ambassador
Amazon
01.2018 - 03.2020
Correctional Officer
Louisville Metro Department of Corrections
11.2011 - 10.2016
Manager
Target
05.2006 - 11.2011
Subrogation Specialist
Trover Solutions
01.2005 - 05.2006
Package Handler
UPS
01.2001 - 01.2005
Criminal Justice
Kentucky Wesleyan College
Nursing
Galen College of Nursing
Bachelor of Science - Justice Administration
University of Louisville
High School Diploma -
Louisville Male Traditional High School