Anna Waters
Danville
Summary
Versatile and compassionate professional with a background in healthcare and customer service, notably at Baptist Health. Excelled in patient care, vital signs monitoring, and delivering exceptional customer service. Demonstrated adaptability and multitasking proficiency, enhancing patient satisfaction and operational efficiency. Achieved significant improvements in care plan implementation and customer engagement.
Nursing Assistant with vast knowledge of medical terminology and infection control standards. Expertise in developmental factors specific to adult and geriatric care facility residents.
Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Baptist Health
Eric Smith
10.2024 - Current
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Brans Boutique
Brandie Long
09.2023 - 05.2024
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Collaborated with retail department to create effective floor plans for regular use, seasonal lines and special sales.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
Wings and Rings Host
Marc Foster
10.2022 - 06.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
High School Diploma -
Boyle County Highschool
Danville Kentucky Nursing
Midway University
Midway, KY04-2028
Skills
- Patient care
- Vital signs monitoring
- Retail experience
- Drawer balancing
- Telephone reception
- Menu management
- Multitasking proficiency
- Basic life support
- Adaptable nature
- Compassionate care
- Patient-focused care
- Care plan implementation
- Documentation expert
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- First Aid/CPR Certified
Timeline
Baptist Health
Eric Smith
10.2024 - Current
Brans Boutique
Brandie Long
09.2023 - 05.2024
Wings and Rings Host
Marc Foster
10.2022 - 06.2023
High School Diploma -
Boyle County Highschool
Nursing
Midway University
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