Annie Vallarino
Newport
Summary
Motivated and diligent leader with over 20 years of experience, seeking a management position to leverage extensive skills in sales, customer service, team building, staff training, and development. Driven by aspirations for future career growth and trajectory towards professional advancement within the organization. Reliable candidate ready to take on challenges and utilize problem-solving and task prioritization skills to help the team succeed.
Overview
14
14
years of professional experience
Work History
Inside Sales Manager
Coldstream Solar
12.2023 - Current
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Liaised with clients via phone, email and texts to identify and address needs, growing existing accounts through lead qualification.
- Managed 4 sales specialists by monitoring performance and offering weekly and quarterly reviews.
- Mentored junior team members on best practices for inside sales techniques, fostering a culture of continuous improvement within the department and other departments with similar needs.
- Worked closely with other departments to promote products and marketing campaigns.
- Collaborated with lead vendors to develop targeted marketing campaigns that drove lead generation and conversion rates.
- Secured new accounts by strategically pursuing leads, generating over $200k in revenue monthly.
Inside Sales Manager
AIS Solar
06.2023 - 10.2023
- Create, organize, and lead the Inside Sales Department for AIS who did not previously have an Inside Sales Department or team
- Worked closely with the Chief Operating Officer of the company to ensure proper processes and structures were efficient and effective
- Initiated a new business opportunity by introducing lead vendor connections to upper management
Inside Sales Manager
Solar is Freedom
05.2021 - 03.2023
- Received the 'Hustler Award' for: Constantly making success happen and generating over 6 million dollars in revenue within my first 6 months of employment
- Promoted to Inside Sales Manager and tasked with the expansion, recruiting, training and development of Inside Sales Agents and Managers for the Department
- Identified as a solution-based thinker with problem solving capabilities and asked to assist in finding resolution for multiple areas of need within the corporation
- Constantly breaking new sales records internally for the company as well as for myself in my constant search for career development and advancement
Executive Sales Manager
The UPS Store - 0846
03.2018 - 05.2021
- Was sought out to return to the franchise and asked to help them reach Gold rank within their district
- Expanded, recruited, trained, and developed our customer service and sales team which lead The UPS Store to become a Gold rank franchise in 2021
- Was the Notary Public, Graphic Designer, Print Specialist, Top seller and Trainer
- Then helped train new UPS Store franchise owners on how to run their stores effectively and following corporate guidelines
Prestige Manager
Ulta Beauty Store 555
03.2016 - 03.2018
- With my leadership store 555 ranked #1 in Prestige Sales and maintained that #1 position for the two years of my employment
Front Desk Manager
The UPS Store - 0846
12.2012 - 03.2016
- Aside from wearing many hats, being recognized as a key component to the scalability of the businesses
- The UPS Store had been a Bronze-Awarded store for over a decade, I was able to lead their sales development to shortly become a Silver-Awarded franchise
- Was the Notary Public, Graphic Designer, Print Specialist, Top seller and Trainer for the employees and new hires
Protocol Director & Beach-Cleaning Project Manager
Oficina del Casco Antiguo-OCA / INAC, National Institute of Culture
04.2011 - 04.2012
- Successfully create, organize, and lead a large-scale monthly beach-cleaning project in Panama City's Historic District of El Casco Viejo, which received praise from the First Lady of Panama and other Chiefs of State as well as recognition from UNESCO for the conservation of the Casco Viejo Historical Archeological Site, all accomplished without utilizing a single dime from my departments budget
- Earned praise from the INAC Chief and Marketing Director Chief of the Oficina del Casco Antiguo-OCA for attention to detail, diligence and integrity which lead to being promoted to Protocol Director and Chief within my first 3 months of employment with the governmental institution
- Completion of all Projects meeting deadlines and earned an opportunity to manage and oversee sensitive governmental projects with the Office Administrators and Head Government Chiefs of State
Education
Communications & Marketing - Communications
Latina University
Video Production & Marketing - Fine Arts
Ganexa Art University
Graphic Design & Marketing - Fine Arts
Ganexa Art Institute
Skills
- Engaged Listening Skills
- Precision in Execution
- Clear Written Communication
- Results-Oriented Thinker
- Effective Troubleshooter
- Sales Strategy Development
- Sales Team Development
- Multilingual Proficiency
- Interpersonal Awareness
- Proficient in Task Organization
- Open-Minded Approach
- Effective Team Contributor
- Detail-Oriented Planning Skills
Timeline
Inside Sales Manager
Coldstream Solar
12.2023 - Current
Inside Sales Manager
AIS Solar
06.2023 - 10.2023
Inside Sales Manager
Solar is Freedom
05.2021 - 03.2023
Executive Sales Manager
The UPS Store - 0846
03.2018 - 05.2021
Prestige Manager
Ulta Beauty Store 555
03.2016 - 03.2018
Front Desk Manager
The UPS Store - 0846
12.2012 - 03.2016
Protocol Director & Beach-Cleaning Project Manager
Oficina del Casco Antiguo-OCA / INAC, National Institute of Culture
04.2011 - 04.2012
Video Production & Marketing - Fine Arts
Ganexa Art University
Graphic Design & Marketing - Fine Arts
Ganexa Art Institute
Communications & Marketing - Communications
Latina University
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