Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Supervised the tasks of handling customer queries, feedback, complaints and requests by Domestic & International Patients.
Assigned the tasks of providing expenses estimates of hospitalization to the patients before admission.
Assigned the tasks of Insurance claim request submissions & final discharge.
Assigned the tasks of Cashiering.
Assigned the tasks of preparing day-to-day activities of customer care department.
Responsible for providing administrative support to customer service team.
Researched and complied answers to provide information to customers.
Responsible for maintaining and developing relationships with external and internal clients.
Assigned the tasks of providing timely responses to the queries and complaints of customers.
TPA (third-party administrator) insurance initial requests submissions, query replies & final discharges.
Claim submissions., Well known about corporate tie ups.