Anya McCarley
Hopkinsville
Summary
Dynamic sales professional with a proven track record at Hibbett Sports, excelling in customer service and cash handling. Recognized for enhancing store performance through strategic merchandising and relationship building, driving repeat business and client satisfaction. Adept at problem-solving and teamwork to achieve sales goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bealls Store
02.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
Merchandising Associate
Lowes Home Improvment
12.2023 - 01.2025
- Improved product visibility by creating eye-catching merchandise displays.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
- Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
- Worked closely with individual customers to identify unique needs and supply appropriate products.
Sales Manager
Hibbett Sports
04.2021 - 03.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Christian County High School
Hopkinsville, KY05.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Problem-solving
- Excellent people skills
- Cash handling
- Money handling
- Cash register operation
- Client service
- POS system operation
- Adapt to diverse groups
Timeline
Sales Associate
Bealls Store
02.2025 - Current
Merchandising Associate
Lowes Home Improvment
12.2023 - 01.2025
Sales Manager
Hibbett Sports
04.2021 - 03.2024
Christian County High School
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