April Jackson

• Greeted visitors and patients professionally, and ensuring a positive experience for the patient and assisting them as they sign up for Wic or Family Planning.
• Answered telephone and assisted callers by providing contributing information or directing to appropriate employee.
• Resolved customer inquiries with patience and strive to make positive relationships with clients.
• Attended training sessions to stay updated on procedures and services.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

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• Utilized Positive communication, empathy and active listening skills to encourage and develop positive relationships with patients, while helping them on their journey threw recovery.

• Responded quickly and calmly to emergency situations.
• Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
• Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
• Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, EKG's and drawing all labs..
• Assisted with resuscitation, CPR.