Archie Gipson
Louisville
Summary
Dynamic professional skilled in client relationship management and operational efficiency. Expertise in LEAN Six Sigma methodologies, ensuring high service quality and client satisfaction.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Owner/Operator
Janiking Commercial CLG Svcs
Louisville
06.2010 - Current
- Managed business operations, coordinating staff oversight, sales, inventory, and accounting functions to streamline processes.
- Oversaw daily operations of commercial cleaning services, ensuring consistent service quality and operational efficiency.
- Supervised staff to uphold high-quality service standards and foster a positive work environment.
- Developed and implemented tailored cleaning schedules for diverse client needs.
- Established strong relationships with clients, ensuring high levels of satisfaction.
- Conducted training sessions for new employees focused on safety protocols.
Technical Services Coordinator
Lantech
Louisville
08.2022 - 09.2024
- Coordinated technical support for equipment installation and troubleshooting, ensuring timely resolution of issues.
- Programmed Siemens and Allen Bradley Programmable Logic Controllers (PLCs)
- Diagnosed electrical issues in equipment, enabling optimal operation and minimizing downtime.
- Collaborated with engineering teams on product improvements and specifications.
- Facilitated communication between clients and technical teams for project updates
Systems Engineer
Safetran Systems
Louisville
01.1997 - 05.2004
- Designed and developed interlockings to enhance safety and efficiency in railroad transportation infrastructure.
- Created Bill of Materials (BOM) and Engineering Change Orders (ECO) to streamline project documentation and change management.
- Implemented LEAN Six Sigma concepts including KAIZEN, 5S, and KANBAN to optimize processes and reduce waste.
Education
Bachelor of Science - Electrical Engineering And Technology
Purdue University
West Lafayette, IN08-1996
Skills
- Client relationship management
- Revenue Optimization
- Business Operations Management
- Process improvement
- Quality assurance
- LEAN Six Sigma
- Staff supervision
- Workforce management
- Project documentation
- Technical writing
- Technical support
- Troubleshooting techniques
- Root Cause Analysis
- Effective communication
Certification
- LEAN Six Sigma Green Belt Certification
- Project Management Essentials Certification
Timeline
Technical Services Coordinator
Lantech
08.2022 - 09.2024
Owner/Operator
Janiking Commercial CLG Svcs
06.2010 - Current
Systems Engineer
Safetran Systems
01.1997 - 05.2004
Bachelor of Science - Electrical Engineering And Technology
Purdue University