A. Renee Ford-Taulbee
Fisherville
Summary
Dynamic Sr. Executive Administrative Assistant with a proven track record at Mercer US LLC, excelling in calendar management and client relationship building. Adept at coordinating complex logistics and enhancing team collaboration, I thrive in fast-paced environments, ensuring operational efficiency and compliance while delivering exceptional support to leadership.
Overview
28
28
years of professional experience
Work History
Sr. Executive Administrative Assistant
Mercer US LLC
04.2014 - 12.2025
- Coordinated complex calendars for leadership and team members to optimize schedules and support organizational priorities.
- Arranged travel, expenses & reimbursements
- Managed operations for two departments, assisting 30-35 employees with workflow efficiency and departmental goal achievement (700+ clients annually).
- Executive Assistant Coordinator for: Business Resilient Group & Colleague Resource Group.
- Organized team meetings, overseeing logistics, technology, food, and guest arrangements.
- Coordinated recruitment interviews by aligning candidate availability with colleague schedules for seamless integration.
- Developed comprehensive onboarding schedules for new hires to ensure smooth transitions into the organization.
- Trained new employees, providing essential resources and guidance to enhance productivity.
- Executed client events (e.g., SHRM, Career/H&B Events), managing invitations, presentations, and follow-up communications.
- Drafted Statements of Work and Engagement Letters while ensuring compliance with Mercer standards.
- Point of contact for questions, and providing clear direction and guidance to colleagues to ensure alignment with company objectives.
- Month-end: pull month-end reports, run month-end monitor, and track monthly revenue forecasting from consultants.
- Created over 100+ monthly invoices, sent invoices, opened and closed billing codes, verified invoice payments, and monitored write-offs and bill-aheads.
- Work in Excel, Microsoft Word, PowerPoint, Outlook, PDF (Tools, Reader, XChange Editor), DocuSign, GPOS.
Sr. Executive Administrative Assistance
Jewish Hospital/Frazier Rehab Institute
05.2011 - 03.2014
- Support for CNO, CFO, & CMO
- Ensured compliance with financial regulations while managing reports and budget reconciliations.
- Tracked nursing reports and organized training sessions to improve operational efficiency.
- Facilitated collaboration between CMO and physicians, coordinating monthly meetings effectively.
- Served as Executive Coordinator for Jewish Hospital Crisis Team during critical situations.
- Supported CFO & CNO in crisis management by providing timely reports and insights.
- Arranged travel logistics, including reimbursement and catering for meetings.
- Prepared comprehensive presentations, including graphs and quarterly report charts using Microsoft tools.
- Assisted CEO with administrative tasks during absence of personal assistant.
Clinical Trials Research Coordinator
Norton Healthcare-Norton Neuroscience Institute
01.2009 - 04.2011
- Determined eligibility for research study participants based on established criteria.
- Educated patients and families about research study processes and protocols.
- Collected, abstracted, and collated data for submission to sponsor.
- Communicated with physicians, nurses, pharmacy, and lab personnel to ensure collaboration.
- Interacted with study participants throughout their involvement in the research study.
- Maintained high level of self-education by attending relevant conferences and workshops.
- Provided in-services on clinical trials to healthcare professionals to enhance understanding.
- Assisted in administrative tasks using Excel and Microsoft Word, including preparing reports, ordering catering for events/meetings.
- Assisted CEO with travel arrangements and reimbursements.
Research Coordinator
University of Louisville – Department of Neurological Surgery
05.2007 - 01.2009
- Recruited patients for research studies to ensure robust participant engagement.
- Organized study tests and collected data to facilitate comprehensive analysis.
- Maintained regulatory compliance with Office of Industry, Contracts, Grants Management, and IRB.
- Documented patient consent in accordance with IRB guidelines to uphold ethical standards.
- Collected follow-up documentation from patients to monitor long-term outcomes.
- Provided family support to enhance patient experience throughout the research process.
Grants Management/Office Coordinator/Manager
Jewish Hospital/Frazier Rehab Institute
06.2005 - 05.2007
- Coordinated grant submissions to secure funding for research initiatives.
- Managed budgets, staff salaries, and supplies to ensure operational efficiency.
- Maintained grant management details in QuickBooks to track financial performance.
- Oversaw day-to-day scheduling and events to optimize team productivity.
- Supervised employees and delegated duties to enhance workflow effectiveness.
- Maintained main PI's email and calendar for efficient communication and scheduling.
- Arranged reimbursements and travel logistics for faculty and staff.
- Handled equipment maintenance and provided customer service support.
Mortgage Loan Representatives/Back-Up Supervisor
USBank Home Mortgage
Owensboro
01.1998 - 05.2005
- Quoted mortgage programs and rates to assist customers effectively.
- Guided customers through all stages of the mortgage process.
- Served as mortgage representative for United Airlines Employees Credit Union and Delta Airlines.
- Assumed supervisory responsibilities during supervisor absence to maintain workflow.
- Resolved issues related to defaulted loans through proactive troubleshooting.
Education
Bachelors Degree - Business Management, Psychology, Human Resource
Mid-Continent University
01.2013
Associate degree - Business Administration
Mid-Continent University
12.2010
Major course of study - Elementary Education
Owensboro Community College
01.1994
Skills
- Calendar and schedule management
- Travel coordination and arrangements
- Budget reconciliation and finance
- Meeting logistics and coordination
- Invoice processing and management
- Client relationship management
- Employee onboarding and training
- Effective communication skills
- Compliance tracking and reporting
- Team collaboration and support
- Expert time management strategies
- Office administration expertise
- Professional meeting facilitation
- High-level multitasking abilities
- Detail-oriented approach
- Document preparation and handling
- Confidentiality and discretion practices
- Project management proficiency
- Task delegation and oversight
- Email management efficiency
Timeline
Sr. Executive Administrative Assistant
Mercer US LLC
04.2014 - 12.2025
Sr. Executive Administrative Assistance
Jewish Hospital/Frazier Rehab Institute
05.2011 - 03.2014
Clinical Trials Research Coordinator
Norton Healthcare-Norton Neuroscience Institute
01.2009 - 04.2011
Research Coordinator
University of Louisville – Department of Neurological Surgery
05.2007 - 01.2009
Grants Management/Office Coordinator/Manager
Jewish Hospital/Frazier Rehab Institute
06.2005 - 05.2007
Mortgage Loan Representatives/Back-Up Supervisor
USBank Home Mortgage
01.1998 - 05.2005
Bachelors Degree - Business Management, Psychology, Human Resource
Mid-Continent University
Associate degree - Business Administration
Mid-Continent University
Major course of study - Elementary Education
Owensboro Community College