Arianna Batista
Louisville
Summary
Dynamic operations professional with extensive experience at the Metropolitan Sewer District, excelling in HR liaison roles. Proven ability to enhance communication and streamline processes, while demonstrating strong multitasking and bilingual skills. Recognized for fostering relationships and delivering strategic support to over 220 employees, ensuring compliance and operational efficiency.
Overview
10
10
years of professional experience
Work History
Operations Administrative Liaison (HR Liaison)
Metropolitan Sewer District
03.2023 - Current
- Serve as a Liaison between Human Resources and the Operations Department- including managing front end of payroll, disciplinary actions tracking and issuing of Union employees, supporting the Benefits Administrator with employee leaves, documentation and Open Enrollment.
- Assisted with the administration and coordination of processes, programs and support for over 220 employees in the Operations Division.
- Managed calendars for multiple executives simultaneously, ensuring optimal scheduling that maximized productivity without causing conflicts or double bookings.
- Enhanced communication between departments by streamlining administrative processes and implementing efficient tracking systems.
- Streamlined office supply inventory management by negotiating better pricing with vendors and reducing wasteful spending on unnecessary items.
- Collaborated with cross-functional teams to develop strategic plans and improve organizational performance.
- Maintained confidentiality and security of company records by following strict protocols for document storage and retrieval.
Personal Banker II
Fifth Third Bank
06.2015 - 01.2023
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
- Exceeded individual performance metrics consistently while maintaining exceptional levels of client satisfaction ratings throughout tenure as Personal Banker.
Education
MBA - Human Resources MBA
University of Southern Indiana
Evansville, IN06-2021
Bachelor of Science - Political Science
University of Louisville
Louisville, KY05-2017
Skills
- Office administration
- Multitasking proficiency
- Bilingual in Spanish and English
- Human Resources Procedures
- Human Resources Support
Languages
Spanish
Native or Bilingual
Timeline
Operations Administrative Liaison (HR Liaison)
Metropolitan Sewer District
03.2023 - Current
Personal Banker II
Fifth Third Bank
06.2015 - 01.2023
MBA - Human Resources MBA
University of Southern Indiana
Bachelor of Science - Political Science
University of Louisville
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