Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Visionfirst Eye Center
Louisville, KY
11.2025 - Current
Managed patient scheduling and appointment confirmations to optimize daily operations.
Provided exceptional customer service by addressing patient inquiries and concerns promptly.
Processed insurance claims and verified patient eligibility for services efficiently.
Maintained accurate records of patient information in electronic health record systems.
Trained new front desk staff on office procedures and software usage to ensure consistency.
Scheduled, coordinated and confirmed appointments and meetings.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Childcare Assistant
Magnolia Beginnings Childcare LLC
Jeffersonville, IN
09.2025 - 11.2025
Maintained child-friendly environment by allowing frequent access to outdoor activities.
Engaged with children individually to encourage physical activity and academic curiosity.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Read and told stories to promote and support overall language development.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Supervised free play and other activities to keep children safe.
RBT
Adapt For Life
Jeffersonville, IN
11.2024 - 02.2025
Implemented individualized treatment plans to enhance client progress and behavior management.
Collaborated with multidisciplinary teams to assess client needs and adjust strategies accordingly.
Recorded detailed data on client behaviors, ensuring accuracy for effective treatment evaluations.
Developed and conducted engaging activities that reinforced therapeutic goals and skill acquisition.
Monitored client responses to interventions, providing feedback for continuous improvement of care strategies.
Participated in regular team meetings to discuss client progress and refine intervention approaches.
Autism Therapy Assistant
LittleStar ABA Therapy
Clarksville, IN
06.2024 - 10.2024
Implemented individualized behavior intervention plans (BIPs) for clients with autism spectrum disorder (ASD)
Maintained accurate records of client progress, documenting behavioral data and updating treatment plans as needed
Implemented discrete trial training (DTT), natural environment teaching (NET), and other behavior analytic techniques based on client needs
Monitored client progress by collecting data on target behaviors using appropriate measurement tools
Utilized positive reinforcement strategies to motivate clients during therapy sessions
Maintained strict confidentiality and adhered to ethical guidelines outlined by the Behavior Analyst Certification Board (BACB)
Child Care Assistant
Child Care Partners
Jeffersonville, IN
05.2022 - 07.2022
Responsible for children and implementing teaching methods given
Server
Roosters
Clarksville, IN
05.2019 - 12.2021
Take and put in orders, friendly service, food running, bussing tables, closing and opening duties