Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server
Pub By Novo
03.2021 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Mental Health Therapist
McCoy Counseling Center
08.2023 - 01.2024
Evaluated treatment effectiveness regularly, adjusting intervention strategies based on client feedback and clinical judgment as required.
Maintained detailed documentation of client progress, effectively communicating with other healthcare providers as necessary.
Tailored therapeutic approaches to meet the unique needs of diverse client populations, including individuals with substance use disorders and trauma histories.
Implemented behavioral modification techniques for clients struggling with unhealthy patterns of behavior or thought processes contributing to their mental health challenges.
Reduced client symptoms of anxiety and depression with cognitive behavioral therapy techniques, mindfulness exercises, and psychodynamic approaches.
Performed client assessments and developed treatment plans.
Established strong rapport with clients by demonstrating empathy, active listening skills, and cultural sensitivity.
Developed comprehensive treatment plans for clients to address specific mental health concerns and goals.
Documented client progress in confidential files.
Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
Case Manager/Mental Health Therapist Intern
StepStone Family And Youth Services
08.2022 - 08.2023
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Provided mental health services once graduated with Master's Degree.