Summary

Overview

Work History

Education

Skills

Certification

Languages

Timeline

Arnela Varupa

Bowling Green

Summary

Dynamic Equipment Operator with over 5 years of experience at Shophq, skilled in operating cherry pickers and utilizing RF guns. Proven ability to lead teams and enhance operational efficiency. Bilingual in Bosnian, with strong customer service skills that foster positive relationships and drive repeat business. Proficient in Excel for inventory management.

Overview

17

17

years of professional experience

1

1

Certification

Work History

Equipment Operator

Shophq

05.2013 - Current

Operated forklift cherry picker, picked orders, done cycle counts ,put inventory back on shelf
I have worked a system called ( putwall) I had be acting lead for over 5years we sorted orders into trays
I have worked as a reviving clerk + as-is clerk qc items making sure they were good to go on shelves

Cashier

Walmart

03.2008 - 04.2010

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma -

Central High School

Manchester, NH

Skills

Worked on cherry picker 5 years ago

I have experience with an RF gun

I have some experience with excel spreadsheet software

I can speak Bosnian language

Certification

Certificate for practice safety training

Languages

Croatian

Native or Bilingual

Timeline

Equipment Operator

Shophq

05.2013 - Current

Cashier

Walmart

03.2008 - 04.2010

High School Diploma -

Central High School