Arnold Jenkins
Louisville
Summary
Knowledgeable District Manager with proven track record in overseeing multiple locations and driving operational excellence. Successfully managed teams to improve customer satisfaction and streamline processes. Demonstrated leadership and strategic planning skills to achieve business goals and foster team collaboration. Strong track record of exceeding KPIs, building team accountability, and fostering a culture of excellence.
Overview
22
22
years of professional experience
Work History
District Manager
Tennessee & Louisville, KY
01.2021 - Current
- Recruit, develop, and train high-performing management teams across multiple locations
- Coach and empower leaders to execute company values and operational strategies
- Drive customer service excellence and enhance overall customer experience
- Analyze KPI performance and implement accountability measures to improve results
- Build strong partnerships and peer relationships across the district
- Serve as a role model for operational excellence and strategic execution
District Manager
North Carolina
01.2020 - 01.2021
- Led recruitment, training, and development of store leadership teams
- Coached managers to improve performance, engagement, and sales outcomes
- Monitored and analyzed KPIs to drive accountability and profitability
- Strengthened cross-functional partnerships to support business goals
- Ensured consistent execution of company standards and customer experience
General Manager / District Manager in Training
House of Hoops (Foot Locker)
01.2016 - 01.2021
- Led store teams by fostering a culture of collaboration, accountability, and high performance
- Directed staffing strategies to improve productivity and sales results
- Trained and evaluated staff to enhance performance and operational control
- Recognized for leadership and consistent sales growth
- Developed assistant managers into leadership roles
- Successfully increased sales and improved inventory control at Pentagon City Mall location
Store Manager
Footaction
Nottingham, MD
01.2004 - 01.2016
- Managed all store operations including sales, customer service, and loss prevention
- Recruited, trained, and developed team members to meet performance goals
- Maintained high standards of store presentation and operational efficiency
- Consistently drove sales growth and team performance
Education
Morgan State University
Baltimore, MD01-2007
Diploma - Medical Technology / CNA
Canarsie High School
Kings County, NY01-2000
Skills
- Sales Leadership & Strategy
- Team Development & Coaching
- KPI Analysis & Performance Management
- Customer Experience Optimization
- Recruiting & Talent Development
- Operations & Inventory Management
- Loss Prevention
- Customer service
- Strategic planning
- Recruiting and hiring
- Leadership skills
- Attention to detail
- Goal setting and performance metrics
Awards
Sales Leadership Award, 2010-2016
Top Money Gain Award, 2013, 2015
Top Percentage Gain, 2013
Customer Champion Award, 2013, 2014
Coach’s Award, 2012, 2015, 2017
Timeline
District Manager
01.2021 - Current
District Manager
01.2020 - 01.2021
General Manager / District Manager in Training
House of Hoops (Foot Locker)
01.2016 - 01.2021
Store Manager
Footaction
01.2004 - 01.2016
Diploma - Medical Technology / CNA
Canarsie High School
Morgan State University