Ashlee Foster
Strunk
Summary
Team sport with a strong background in customer service at Arby's, recognized for enhancing customer satisfaction, and friendliness. Demonstrated problem-solving skills and a positive attitude while help training new staff and achieving processes, contributing to a collaborative work environment and pushing to help achieve goals and tasks.
Overview
3
3
years of professional experience
Work History
Team Member
Arby's
10.2021 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Monitored and verified merchandise for proper prices and labels.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Reduced wait times for customers by implementing more efficient checkout process.
- Facilitated team training sessions, improving overall performance and knowledge of best practices.
- Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Education
High School -
Revelo Christian Academy
Strunk, KY05.2023
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Timeline
Team Member
Arby's
10.2021 - Current
High School -
Revelo Christian Academy
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