Ashleigh Lewis

• Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
• Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
• Safely operated various types of equipment such as conveyor belts, kloaders, scissor lift, and tugs.
• Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
• Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
• Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
• Connected electrical power unit and hoses to aircraft.
• Coordinated ground crew activities to complete objectives on schedule.
• Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
• Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
• Operated ground support equipment with precision, minimizing wear and tear through proper handling.
• Maintained cleanliness and organization in ramp areas, promoting safer work environment for all staff.

• Increased customer satisfaction by providing personalized assistance and product recommendations.
• Contributed to a safe shopping environment by adhering to store policies and promptly reporting any safety concerns or incidents.
• Assisted in inventory management, ensuring accurate stocking levels and timely reordering of products.
• Welcomed visitors warmly upon entering the gift shop, fostering a positive shopping experience from the outset.
• Stayed informed on current trends within the industry to offer relevant product suggestions to customers seeking unique gifts.
• Provided exceptional customer service by listening attentively to needs, leading to repeat business and positive word-of-mouth referrals.
• Resolved customer complaints with empathy and professionalism, resulting in improved brand loyalty.
• Maintained an organized and visually appealing store environment, resulting in increased foot traffic and sales.
• Enhanced store revenue through upselling and cross-selling of merchandise to customers.
• Processed transactions efficiently, ensuring accurate payment handling and minimal wait times for customers.
• Handled phone inquiries professionally, directing calls as needed or providing accurate information regarding products or store policies.
• Collaborated with team members to create eye-catching merchandise displays, attracting customer attention and boosting sales.
• Performed cash, card, and check transactions to complete customer purchases.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Managed efficient cash register operations.
• Prioritized helping customers over completing other routine tasks in store.
• Used in-store system to locate inventory and place special orders for customers.

This was not a consistent Volunteer job, but all volunteering was completed between these dates, at the same location, doing the same task.

• Maintained an up-to-date understanding of inventory trends, adjusting merchandise displays accordingly to optimize sales performance.
• Developed lasting relationships with regular customers by remembering their preferences and offering personalized recommendations based on past purchases.
• Provided exceptional customer service by going above and beyond expectations, ensuring a positive experience for all visitors.
• Managed transactions accurately using point-of-sale systems, ensuring correct prices were charged for each item purchased.
• Handled returns or exchanges efficiently while adhering to store policies regarding refunds or replacements; preserving customer satisfaction.
• Contributed to a welcoming shopping environment by maintaining a clean, well-stocked, and organized store layout.
• Assisted customers in finding unique gifts and souvenirs, resulting in increased sales and repeat business.
• Would take and deliver flowers and gift baskets to patients within the hospital while providing simple but meaningful conversation to those going through hard times.