Ashley Chandler

• Managed a diverse portfolio of accounts across multiple industries, demonstrating adaptability in tailoring sales approaches to meet unique client requirements.
• Mentored junior sales representatives through one-on-one coaching sessions and ongoing performance evaluations, fostering professional growth within the team.
• Expanded territory coverage by identifying new business opportunities and implementing effective sales strategies.
• Provided timely feedback to product development teams regarding customer needs and preferences, driving continuous improvement efforts across the organization.
• Increased sales revenue by developing and maintaining strong relationships with key clients.
• Improved customer satisfaction by providing exceptional product knowledge and technical support.
• Established a consistent follow-up system that ensured timely communication with clients after initial interactions.
• Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
• Established successful account relationships by building rapport and maintaining consistent communication.
• Attended trade shows and industry events to promote company products and services.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Set and achieved company defined sales goals.
• Informed customers of promotions to increase sales productivity and volume.
• Maintained current knowledge of evolving changes in marketplace.
• Stayed current on company offerings and industry trends.

Assisted customers in product selection, and assisted with management duties

Third out of forty overall in company sales

Presented design clinics showcasing designer techniques to customers

Provided design assistance for corporate commercial showrooms

Assisted with sales and selection of home furnishings

Managed a team of eight product specialists

Trained new hires on product knowledge and store concepts

Priced furniture, accessories and completed cycle counts

Handled customer service issues

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Engaged with customers to build rapport and loyalty.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.