Ashley Goble
Harold,KY
Summary
Hardworking and adaptable individual skilled in time management and multitasking. Proven track record in enhancing operational efficiency and customer relations through effective communication and tailored service delivery.
Overview
4
4
years of professional experience
Work History
Housekeeper
Self-employeed
10.2021 - Current
- Managed comprehensive cleaning schedules to ensure consistent quality and client satisfaction.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Implemented effective organizational systems for supplies, improving workflow and reducing waste.
- Developed personalized cleaning strategies tailored to individual client needs, enhancing customer relations.
- Streamlined inventory management processes, ensuring timely replenishment of cleaning supplies and tools.
- Fostered strong relationships with clients through effective communication and responsiveness to feedback.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Managed daily cleaning schedules to ensure optimal household maintenance.
- Coordinated laundry services, including washing, folding, and organizing garments.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Sales Associate
Southern Prep
08.2022 - 06.2024
- Guided customers in product selection to enhance shopping experience.
- Managed inventory levels and conducted stock replenishment to ensure product availability.
- Processed transactions efficiently, maintaining accuracy in cash handling and point-of-sale systems.
- Trained new sales associates on customer service standards and operational procedures.
- Developed relationships with customers to foster loyalty and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Implemented visual merchandising techniques to enhance product presentation and drive engagement.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Collaborated with team members to achieve monthly sales targets.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Delivered exceptional customer service to enhance shopping experience and build customer loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
No Degree - Phlebotomy
Rick Hatfield - Phlebotomy Instructor
Phelps02-2026
High School Diploma -
Prestonsburg High School
Prestonsburg, KY05.2006
Skills
- Exceptional communicator
- Attention to detail
- Hardworking
- Sanitization techniques
- Multitasking and prioritizing
- Professional and courteous
- Time management
- Excellent people skills
- Reliable and punctual
- Hospitality and accommodation
- Service oriented
- Teamwork and collaboration
Timeline
Sales Associate
Southern Prep
08.2022 - 06.2024
Housekeeper
Self-employeed
10.2021 - Current
High School Diploma -
Prestonsburg High School
No Degree - Phlebotomy
Rick Hatfield - Phlebotomy Instructor