Ashley Goetsch
Danville
Summary
Results-driven finance professional with extensive experience in cash application and account reconciliation. Proven ability to enhance process efficiency and ensure accurate application of payments. Known for strong team collaboration and adaptability in dynamic environments, with expertise in financial analysis and customer service.
Overview
15
15
years of professional experience
Work History
Senior Cash Application Specialist
Vestis Group
08.2021 - Current
- Monitored, trained, and coached employees.
- Audited cash applications of employees.
- Improved account reconciliation by processing payments efficiently and accurately.
- Increased accuracy in financial reporting with detailed data entry.
- Enhanced customer satisfaction, resolved payment discrepancies promptly.
- Reconciled accounts to maintain financial accuracy.
Shift Lead, Trainer, Server
Cracker Barrel
03.2010 - 08.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Managed all staff on shift while tracking labor and food cost.
- Served guest with a smile.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Education
Associate of Science - Business Administration
Campbellsville University
Campbellsville, KY12-2023
Skills
- Cash applications/Payment Processing
- Account reconciliation
- Dispute resolution
- Data entry
- Accounts receivable
- Customer communication
- Ledger maintenance
- Collections support
- Billing inquiries
- Account management
Timeline
Senior Cash Application Specialist
Vestis Group
08.2021 - Current
Shift Lead, Trainer, Server
Cracker Barrel
03.2010 - 08.2021
Associate of Science - Business Administration
Campbellsville University
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