Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.
Overview
13
13
years of professional experience
Work History
Branch Manager
Peoples Bank
12.2022 - 01.2024
Responsible for training employees in customer conversations.
Won the Deposit Challenge for the Kentucky/Central West Virginia regions by 715% growth over the previous year.
Opened new business accounts while maintaining current business clients.
Reviewed monthly finical statements to help calculate profit and loss sheets.
Brainstormed and partnered with other bank sectors to help secure new customers and expand on existing customers needs.
Responsible for balancing the bank vault.
Conducted weekly One on One meetings with employees to highlight wins, go over goals, and set standards for the following month.
Submitted on average $100,000 a month in new loan applications.
Created monthly schedule for bank employees.
Lead after hours volunteer and promotion opportunities to make an impact in the community.
Opened on average $50,000 a month in new Certificate of Deposits.
Highlighted for my volunteer work with the Huntington Children's Museum, Ashland Food Alliance, Russell and Raceland city wide events, and hosting food and clothing drives for Safe Harbor and Hopes Place.
Completed the Ashland Alliance Leadership Program.
Associate Sales Representative
BD Bard Medical
07.2018 - 07.2019
Responsible for daily case coverage in BD friendly and non-friendly accounts, penetration of high ASP products in targeted accounts, one-on-one pre-case planning with doctors, and servicing current accounts in Kentucky, Ohio, and Southern Indiana.
Outpaced current Territory Managers in the Region for Lutonix Drug Coated Balloon sales by more than 45%.
Ranked in the Top 5 for ATM/ASR's/CS on pull through in accounts.
Successfully navigated the VAC process to add two new devices on five different hospital systems.
Achieved $36,000 in bulk orders on the first day after approval for Venovo and UltraScore 014.
Responsible for maintaining/increasing relationships with current Top 5 hospitals and physicians.
Atrium: $26,505 YTD increase.
Mercy Health West: $119,517 increase YTD.
Miami Valley: $134,944 increase YTD.
Elizabeth Healthcare: $11,510 increase YTD.
VA Medical Center: $21,230 increase YTD.
Territory Sales Manager
Federated Mutual Insurance Company
04.2017 - 05.2018
Responsible for servicing current clients, cold calling potential prospects and protecting clients' confidential business documents.
Managed 23 accounts with an annual premium of $824,000
Grew current territory by 15% in first four months.
Won first year marketing representative bonus for exceeding sales and customer service goals.
Ranked number two in the state of Kentucky out of eight long-term territory managers for accounts landed.
Assisted in the achievement of leading the Kentucky sales team in the number one position in the following categories: New P&C Accounts, Life Aps submitted/sold, Disability Aps submitted/sold, most P&C quotes, and highest closing ratio by 115%.
Formulated plans for protecting assets with estate planning, income replacement policies and trust funding.
Multi Location Brand Manager
Enterprise Rent-A-Car
02.2011 - 04.2017
Responsible for developing and training employees for future promotions while maintaining operations in multiple operations.
Accurately set marketing schedules, sales goals and brand operational plan.
Ability to evolve in a constantly changing environment where on the spot decisions and problem solving is imperative.
30+ Regional MVP outings awarded for Group 58.
26 Area MVP awards.
2016-17 589A's highest operating Big 10 branch.
2015-17 double profits at branches 5816, 5871 and 5814 while exceeding growth goal by 400%.
Assisted and implemented a travel plan for GE Appliances while securing the account and a $50,000 minimum in new business.
Exceeded the 12-month operating profit by 88% for 3 consecutive years.
Consistent Group 58 sales leader by maintaining an average a 12.01 on Total Additional Revenue consecutively for 4 years.
Negotiated the contract for the Eastern Kentucky Concentrated Employment program resulting in $150,000 year 1 spend.
Achieved the highest ever operating profit margin at the Lexington Airport.
Responsible for promotion and mentoring of 19 employees.
Education
BBA - Business Administration And Management
Eastern Kentucky University
Richmond, KY
12-2011
Skills
Branch operations management
Customer service
Excellent work ethic
Excellent time management skills
Customer relationships
Relationship building and management
Sales professional
Timeline
Branch Manager
Peoples Bank
12.2022 - 01.2024
Associate Sales Representative
BD Bard Medical
07.2018 - 07.2019
Territory Sales Manager
Federated Mutual Insurance Company
04.2017 - 05.2018
Multi Location Brand Manager
Enterprise Rent-A-Car
02.2011 - 04.2017
BBA - Business Administration And Management
Eastern Kentucky University
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