Ashley Hardin

Bloomfield

Summary

Detail-oriented Medical Records and Health Information Technician with nearly 9 years of experience at Conifer Health Solutions LLC, skilled in managing patient data, maintaining EMR accuracy, and ensuring regulatory compliance. Known for strong organizational, problem-solving, and time-management skills, with the ability to quickly learn new systems and adapt in fast-paced environments. Tech-savvy team player with excellent communication skills and a commitment to improving efficiency, supporting quality patient care, and contributing to organizational success.

Overview

years of professional experience

Work History

Medical Records and Health Information Technician

Conifer Health Solutions LLC

09.2017 - Current

Maintained patient records in compliance with security regulations.
Acquired essential signatures on information release forms to facilitate access to medical and treatment records from external service providers.
Analyzed charts and flagged incomplete or inaccurate information.
Facilitated preparation of medical records for release to external medical facilities requesting patient history and information.
Printed and photocopied documents to provide patients with copies of medical records.
Verified accuracy of patient information in medical records.
Supported onboarding process for new staff through training in medical record handling and filing techniques.
Utilized electronic medical record systems to store, retrieve and process patient data.
Scanned and uploaded medical records into electronic medical records system.
Maintained accuracy, completeness, and security for medical records and health information.
Sorted and distributed incoming and outgoing medical records.

Front Desk Medical Receptionist

Family Medical Center

05.2016 - 06.2017

Used computer programs and registration systems to schedule patients for routine and complex procedures. Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Managed multi-line phone system and pleasantly greeted patients.
Helped patients complete necessary medical forms and documentation.
Completed clerical duties and tasks for clinic administration.
Transcribed phone messages and relayed to appropriate personnel.
Performed various administrative tasks by filing, copying and faxing documents.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts. Also Prepared and processed patient referrals and transfer requests.

Night Shift Manager

Fairfield Grocery

08.2011 - 05.2016

Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Engaged customers and provided very high level of service and support, helping find desired products and items.
Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Built relationships with customers to encourage repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.

Education

High School Diploma -

Spencer County High School

Taylorsville

Skills

Proficiency in EMR / EHR
Works well independently
Departmental cross-coverage
Attention to detail
Customer service excellence
Paperwork processing

File organization
Data entry / Medical records management
Time management skills
Multitasking and organization
Cash handling and management
Training and onboarding

Timeline