Ashley Huff
Cumberland
Summary
Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
12
12
years of professional experience
Work History
Sales Associate
Black Bear Market
07.2025 - 10.2025
- Operated cash register accurately, processing transactions efficiently while maintaining a clean workspace.
- Assisted customers with fuel and convenience store purchases, ensuring positive shopping experiences.
- Maintained inventory levels by restocking shelves and monitoring product expiration dates.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction and loyalty.
- Implemented safety protocols, ensuring compliance with health regulations during daily operations.
- Monitored fuel pump functionality, reporting any malfunctions for timely repairs to minimize downtime.
- Trained new staff on operational procedures and customer service best practices to improve team performance.
- Developed promotional displays to increase product visibility and drive sales in-store effectively.
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Maintained a clean and organized store environment for improved customer experience.
- Delivered exemplary customer service and warmly greeted guests.
Factory Production Worker
SEKRI
05.2025 - 07.2025
- Operated machinery to assemble products efficiently within established safety protocols.
- Conducted quality checks to ensure adherence to production standards and specifications.
- Collaborated with team members to streamline workflow and reduce downtime during shifts.
- Assisted in training new employees on equipment operation and safety procedures.
- Monitored inventory levels and reported discrepancies to maintain optimal supply chain flow.
- Implemented process improvements that enhanced productivity without compromising quality.
- Maintained cleanliness and organization of work area to support efficient operations.
- Participated in daily team meetings to discuss production goals and address challenges proactively.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Enhanced production efficiency by operating various machinery and equipment in a timely manner.
- Operated Number machines proficiently and in compliance to safety standards.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
- Addressed potential safety hazards quickly, reducing the risk of accidents or injuries among staff members.
- Assisted in training new hires on machine operation, promoting a smooth transition into their roles.
- Actively participated in factory-wide safety meetings, staying up-to-date on new rules and regulations to maintain a safe work environment.
- Participated in regular performance evaluations, identifying areas for growth and development within the role.
Home Health Aide
Marion House Health Care Center
12.2024 - 05.2025
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored patient vital signs and reported significant changes to healthcare staff.
- Administered prescribed medications following established protocols and schedules.
- Collaborated with interdisciplinary teams to develop personalized care plans.
- Educated patients and families on health management techniques and resources.
- Maintained accurate documentation of patient progress and care provided.
- Implemented infection control measures to promote a safe environment for all.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Provided emotional support, fostering positive relationships with patients and families.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
- Transported clients for medical and personal outings.
CNA
Harlan Health and Rehabilitation Center
06.2024 - 09.2024
Sales Associate
Dollar General
07.2018 - 10.2018
- Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
- Maintained organized merchandise displays, enhancing store presentation and accessibility.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Restocked shelves regularly to maintain inventory levels and meet customer demand.
- Collaborated with team members to achieve daily sales goals and improve customer service standards.
- Trained new associates on store policies, procedures, and customer service best practices.
- Monitored inventory for shrinkage and conducted regular stock audits to ensure accuracy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Family Dollar
09.2015 - 01.2016
- Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
- Maintained organized merchandise displays, enhancing store presentation and accessibility.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Restocked shelves regularly to maintain inventory levels and meet customer demand.
- Collaborated with team members to achieve daily sales goals and improve customer service standards.
- Implemented promotional displays to increase product visibility and boost sales performance.
- Trained new associates on store policies, procedures, and customer service best practices.
- Monitored inventory for shrinkage and conducted regular stock audits to ensure accuracy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Waitress Trainer
Pizza Hut
02.2014 - 05.2014
- Operated cash register accurately, processing transactions efficiently while maintaining a clean workspace.
- Maintained inventory levels by restocking shelves and monitoring product expiration dates.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction and loyalty.
- Implemented safety protocols, ensuring compliance with health regulations during daily operations.
- Trained new staff on operational procedures and customer service best practices to improve team performance.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Assisted customers with fuel and convenience store purchases, ensuring positive shopping experiences.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Maintained a clean and organized store environment for improved customer experience.
- Developed promotional displays to increase product visibility and drive sales in-store effectively.
- Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
- Assisted in maintaining back room operations by unloading deliveries.
- Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
- Cleaned up gas and other spills in accordance with spill procedures.
- Delivered exemplary customer service and warmly greeted guests.
- Rang up customers' orders by scanning products and keying prices into register.
- Followed strict security protocols during shift changes and cash drops to prevent theft or loss incidents.
- Performed daily equipment inspections to identify potential maintenance needs and prevent operational downtime.
Education
GED -
Harlan County High School
Harlan, KYSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Outgoing personality
- Exceptional customer service
- Relationship building
- Cash handling
- Money handling
- Flexible schedule
- Store opening and closing
- Customer needs assessment
- Complex Problem-solving
- Meeting deadlines
- Cleaning techniques
Timeline
Sales Associate
Black Bear Market
07.2025 - 10.2025
Factory Production Worker
SEKRI
05.2025 - 07.2025
Home Health Aide
Marion House Health Care Center
12.2024 - 05.2025
CNA
Harlan Health and Rehabilitation Center
06.2024 - 09.2024
Sales Associate
Dollar General
07.2018 - 10.2018
Sales Associate
Family Dollar
09.2015 - 01.2016
Waitress Trainer
Pizza Hut
02.2014 - 05.2014
GED -
Harlan County High School