Ashley Logan
Lexington
Summary
Operations and people-focused leader with experience spanning behavioral healthcare and hospitality management. Proven ability to lead teams in high-pressure, high-accountability environments while balancing compliance, customer experience, staff performance, and brand presence. Brings a unique blend of risk management, frontline leadership, service excellence, and event-driven marketing.
Overview
6
6
years of professional experience
Work History
Interim Director of Outpatient Services
The Ridge Behavioral Health
Lexington
03.2026 - Current
- Directed strategic initiatives to enhance mental health service delivery.
- Collaborated with multidisciplinary teams to optimize patient care plans.
- Implemented training programs for staff on best practices in behavioral health.
- Evaluated program effectiveness through regular assessments and feedback collection.
- Led staff meetings to promote communication and address operational challenges.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
Director of Risk Management
The Ridge Behavioral Health
Lexington
01.2025 - Current
- Oversee risk management strategy, incident review, and compliance initiatives.
- Lead investigations, analyze trends, and implement corrective actions to strengthen safety culture and regulatory readiness.
- Conducted regular audits to evaluate adherence to risk management standards.
- Fostered a culture of safety through communication and education initiatives.
- Coordinated multidisciplinary teams to address behavioral health risk factors effectively.
- Collaborated with external auditors for accurate assessment of existing risk factors.
- Developed risk management policies to enhance patient safety and compliance.
Director of Intake & Admissions
The Ridge
Lexington
01.2022 - 01.2025
- Led hospital intake and admissions operations with responsibility for patient flow, staffing coordination, regulatory compliance, and service experience.
- Served as escalation point for high-risk admissions, complaints, and operational challenges.
- Facilitated training sessions to enhance skills and knowledge across teams.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Collaborated with cross-functional teams to align marketing initiatives with business goals.
Assistant Director of Admissions
The Ridge Behavioral Health
Lexington
07.2020 - 01.2022
- Fostered a collaborative environment to drive team performance and engagement.
- Facilitated collaboration between teams by encouraging open communication channels.
- Collaborated with senior leadership to set long-term objectives for the company.
- Assessed employee performance against established benchmarks or targets.
- Managed crisis situations to minimize impact on operations and reputation.
- Represented the organization at industry events, conferences, and public meetings.
Education
Master's Degree - Counseling or Related Field
Licensed Professional Counselor Associate (LPCA) - Kentucky
Skills
- Operations Management
- Risk & Compliance
- Staff Leadership & Training
- Customer & Patient Experience
- Conflict Resolution
- Scheduling & Labor Oversight
- Policy Implementation
- Event Planning & Promotion
- Social Media & Community Engagement
- Quality Improvement
- Crisis Response
Timeline
Interim Director of Outpatient Services
The Ridge Behavioral Health
03.2026 - Current
Director of Risk Management
The Ridge Behavioral Health
01.2025 - Current
Director of Intake & Admissions
The Ridge
01.2022 - 01.2025
Assistant Director of Admissions
The Ridge Behavioral Health
07.2020 - 01.2022