Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Morrow

East Bernstadt

Summary

Accomplished Office Manager and Community Health Worker, adept in office administration and building community relations, significantly improved client support at UK Healthcare. Skilled in organizational tasks and empathetic communication, expertly managed sensitive information and enhanced access to healthcare services. Demonstrates a proven track record in operations management and conflict resolution, fostering improved well-being in diverse populations.

Professional with high standards and results-driven approach, prepared for any challenge.. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

11
11
years of professional experience

Work History

Office Manager

Cell Signals Skin
11.2013 - 12.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Community Health Worker

UK Healthcare
09.2022 - 12.2023
  • Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
  • Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
  • Addressed patient concerns and provided support to vulnerable demographics.
  • Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
  • Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
  • Increased awareness of available resources by organizing and participating in community health fairs and events.
  • Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.
  • Counseled patients on health-related topics and lifestyle changes for improved well-being.
  • Promoted access to healthcare services for underprivileged populations through community outreach efforts.

Education

High School Diploma -

North Laurel High School
London, KY
05-2002

Skills

  • Client Support
  • Office management
  • Organizational skills
  • Office administration
  • Customer relations
  • Clear oral/written communication
  • Scheduling and calendar management
  • Administrative support
  • Bookkeeping
  • Clerical support
  • Relationship building
  • Employee supervision
  • Operations management
  • Conflict management

Timeline

Community Health Worker

UK Healthcare
09.2022 - 12.2023

Office Manager

Cell Signals Skin
11.2013 - 12.2024

High School Diploma -

North Laurel High School
Ashley Morrow