Ashley Soto
Shepherdsville
Summary
Dynamic professional with a strong track record in leadership, strategic planning, and effective problem-solving. Skilled in collaborating with teams to achieve challenging goals while motivating staff and optimizing resource allocation. Comprehensive understanding of operational needs and maintaining coverage. Currently pursuing an Associate's Degree in Practical Nursing.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Heine Brothers' Coffee
Shepherdsville
02.2024 - Current
- Trained and coached employees to improve service quality and meet customer expectations
- Supervised staff to maintain operational standards and foster team collaboration
- Enforced policies to ensure compliance and facilitated smooth daily operations
Shift Leader
Heine Brothers' Coffee
Louisville
06.2023 - 03.2024
- Managed daily operations to ensure smooth service delivery
- Supported team during peak shifts to enhance service flow
- Maintained inventory levels to minimize stock shortages
Formula Tech
Norton Hospital
Louisville
12.2022 - 04.2023
- Prepared infant formula in NICU, ensuring strict accuracy and safety for vulnerable patients
- Managed inventory and documentation of supplies to support seamless operations in NICU
- Worked alongside healthcare teams to enhance operational efficiency in clinical settings.
- Conducted regular inspections to ensure safety and compliance standards.
Shift Leader
Starbucks
Madeira
10.2019 - 10.2022
- Managed high-volume workflow, ensuring consistent quality across all operations
- Supervised daily operations and ensured smooth workflow among team members.
- Trained staff to enhance skills and ensure adherence to professional standards
- Trained new employees on coffee preparation and customer service standards.
- Managed inventory levels and ordered supplies to maintain stock availability.
Service Manager
Chipotle Mexican Grill
Loveland
02.2016 - 10.2019
- Led team in providing exceptional customer service, enhancing client satisfaction
- Managed financial and operational responsibilities, ensuring effective resource allocation
- Resolved customer and staff concerns, fostering a positive work environment
Education
Associate Degree - Licensed Practical Nursing
ATA College
Louisville, KY08-2026
Animation Trade Program -
Mid Florida Technical College
Orlando, FL01-2017
Skills
- Patient assessment
- Basic patient care proficiency
- Patient observation and vital signs
- BLS/CPR certified
- HIPAA compliance and patient privacy
- Medical terminology expertise
- Critical thinking development
- Ability to work under pressure
- Team collaboration and leadership
- Safety compliance
- Communication and interpersonal skills
- Team collaboration
- Employee supervision
- Performance evaluation
- Multitasking and organization
Certification
- BLS Certification, 01/01/25, 12/31/27
- CPR Certification
- Food Safety Certification, 01/01/24, 12/31/27
Timeline
Assistant Manager
Heine Brothers' Coffee
02.2024 - Current
Shift Leader
Heine Brothers' Coffee
06.2023 - 03.2024
Formula Tech
Norton Hospital
12.2022 - 04.2023
Shift Leader
Starbucks
10.2019 - 10.2022
Service Manager
Chipotle Mexican Grill
02.2016 - 10.2019
Associate Degree - Licensed Practical Nursing
ATA College
Animation Trade Program -
Mid Florida Technical College