Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Tuell

Rush

Summary

Healthcare professional with proven experience in clinic coordination and patient care management. Strong focus on team collaboration, ensuring smooth operations, and adapting to changing needs. Skilled in handling administrative tasks, scheduling, and patient communication. Reliable, results-driven, and prepared to make a positive impact.

Overview

5
5
years of professional experience

Work History

Clinic Coordinator/Lead Medical Assistant

Fresh Start Health Center
05.2022 - 12.2024
  • Enhanced clinic efficiency by coordinating staff schedules, ensuring optimal coverage during peak hours.
  • Collaborated with clinical staff to develop educational materials for patients, improving their understanding of treatment plans and overall health outcomes.
  • Ensured compliance with healthcare regulations by staying up-to-date on industry standards and implementing necessary changes in clinic procedures.
  • Resolved customer problems and complaints.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Assisted in inventory management, ordering supplies when necessary to maintain adequate stock levels for clinical operations.
  • Facilitated communication among healthcare team members by diligently transcribing physician orders into patient charts or EHRs as required.
  • Organized insurance claims processing, reducing errors and ensuring timely payments for services rendered.
  • Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.
  • Expedited lab results retrieval process by establishing strong relationships with external laboratory facilities.
  • Supported clinical team during emergencies by assisting with first aid measures or coordinating additional help when necessary.
  • Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.

Preschool Aide

Boyd County Preschool
07.2021 - 02.2022
  • Organized classroom materials efficiently, ensuring smooth transitions between activities.
  • Maintained a safe and nurturing environment for preschoolers, fostering their growth and wellbeing.
  • Contributed to a positive classroom culture by modeling respect, empathy, and cooperation among students.
  • Promoted language development through storytelling, songs, and engaging conversations with children.
  • Supported children''s social and emotional development through positive reinforcement and individualized attention.
  • Facilitated outdoor playtime safely while encouraging physical activity and teamwork among students.
  • Aided in the implementation of behavior intervention plans, reducing incidents of challenging behaviors and promoting positive outcomes.
  • Collaborated with multidisciplinary team members to ensure comprehensive support for students with special needs.
  • Fostered a positive learning environment for young children with special needs by embracing diversity, encouraging self-expression, and celebrating success.
  • Maintained positive attitude and affirmatively communicated with each student.

Bank Teller

First National Bank Of Grayson
03.2021 - 07.2021
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Counted and packaged currency and coins.
  • Reconciled cash drawer and resolved discrepancies.
  • Provided customer records, account statements and copies of checks.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Mental Health Technician

River Park Hospital
03.2020 - 12.2020
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
  • Improved patient well-being by providing compassionate care and support during their mental health journey.
  • Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
  • Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.

Education

Practical Nursing Diploma - Practical Nursing

Collins Career And Technical Center
Chesapeake, OH
06-2025

Skills

  • Expertise in HIPAA standards
  • Verification of insurance coverage
  • Patient care management
  • Vital sign monitoring
  • Phlebotomy
  • Proficient in medical terminology
  • Procedure assistance
  • CPR
  • Specimens collection and processing
  • EMR / EHR
  • Direct patient care
  • Clinical documentation

Timeline

Clinic Coordinator/Lead Medical Assistant

Fresh Start Health Center
05.2022 - 12.2024

Preschool Aide

Boyd County Preschool
07.2021 - 02.2022

Bank Teller

First National Bank Of Grayson
03.2021 - 07.2021

Mental Health Technician

River Park Hospital
03.2020 - 12.2020

Practical Nursing Diploma - Practical Nursing

Collins Career And Technical Center

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Ashley Tuell