ASHLEY WILKERSON
SOMERSET
Summary
A results-driven professional with a strong work ethic and excellent customer service skills. I have extensive experience with the public, and am able to adapt to meet their needs. My problem solving skills go hand in hand with my ability to manage multiple tasks. Experienced in event planning and training new employees, as well as ensuring all files and logs are audit-ready, and promoting banking products to the public.
Overview
8
8
years of professional experience
Work History
CONCIERGE BANKER II
FORCHT BANK
07.2021 - Current
- Provided customers with excellent customer service, and catered to a range of banking needs on a daily basis
- Opened multiple consumer and business accounts weekly
- Assisted the manager with several daily tasks
- Ensured all logs were audit-ready each month and filed them efficiently
- Worked alongside other bankers and assisted with problem solving and supply ordering on a daily basis in a fast-paced environment
- Made calls on local businesses and attended local events to promote the bank
Full Time Home Associate
TJ Maxx
10.2017 - 09.2021
- Worked directly with the Home Coordinator each day to create and execute plans for merchandising
- While maintaining the home department, I was also fully able to work in any department in the store
- Provided excellent customer service in a fast-paced environment each day
- Staged themed displays throughout the home department
- Ensured the department was neat and accessible
- Assisted with receiving and sorting shipments on a daily basis in a timely manner
Education
Associate of Arts -
Somerset Community College
Somerset, KY05-2022
High School Diploma -
Casey County High School
Liberty, KY05-2017
Skills
- Great customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Excellent multitasking and time management
- Efficient computer skills
- Training and mentoring
- Event planning
- Effective decision making
Timeline
CONCIERGE BANKER II
FORCHT BANK
07.2021 - Current
Full Time Home Associate
TJ Maxx
10.2017 - 09.2021
Associate of Arts -
Somerset Community College
High School Diploma -
Casey County High School
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