ASHLEY L. GIBSON
Murray
Summary
Seasoned mortgage loan origination professional with proven ability to build strong client relationships and drive revenue growth through exceptional service delivery. Committed to applying a results-oriented approach to new challenges, fostering collaboration, and enhancing customer satisfaction. Eager to contribute to a forward-thinking organization that values innovation and excellence in service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
AVP/MORTGAGE LOAN OFFICER
FNB Bank, Inc.
Murray, KY
03.2014 - Current
- Supervise and direct each customer’s loan process from prequalification to post-closing efficiently while consistently providing exceptional customer service and establishing status as preferred residential lending professional in market.
- Exhibited track record of surpassing production goals while effectively managing and servicing ongoing book of business.
- Facilitate consistent organic portfolio growth through repeat customer transactions and word of mouth referrals.
- Established solid referral networks with local professionals, such as licensed realtors, financial planners, and attorneys. Consistently generated new business via marketing initiatives and networking efforts. Participated actively in community events to strengthen professional ties.
AVP/CERTIFIED MORTGAGE LOAN ORIGINATOR
Branch Banking & Trust Co. (now Truist)
Murray, KY
08.2008 - 03.2014
- Elevated overall new money production in market by over 74%
- Cultivated strong connections with both internal stakeholders and external referral sources, ensuring ongoing portfolio expansion.
- Administered exemplary customer service placing customer needs as top professional priority.
- continuous self-study of product guidelines, process enhancements, and regulatory standards.
BB&T@WORK SALES OFFICER
Branch Banking & Trust Co. (now Truist)
Western KY
05.2006 - 08.2008
- Enhanced net new deposit base through strategic implementation of employee banking benefit program.
- Coordinated with internal partners to build and retain effective client relationships.
- Elevated western KY region’s overall ranking in @work product from #32 to #3 across company
Education
Bachelor of Science - Marketing with Management Emphasis
Murray State University
Murray, KY05-2005
Skills
- Effective relationship management
- Strong verbal and written skills
- Proficient time management
- Effective decision making
- Reliability and honesty
- Partnership development
Certification
NMLS# 415188
Timeline
AVP/MORTGAGE LOAN OFFICER
FNB Bank, Inc.
03.2014 - Current
AVP/CERTIFIED MORTGAGE LOAN ORIGINATOR
Branch Banking & Trust Co. (now Truist)
08.2008 - 03.2014
BB&T@WORK SALES OFFICER
Branch Banking & Trust Co. (now Truist)
05.2006 - 08.2008
Bachelor of Science - Marketing with Management Emphasis
Murray State University