Detail-oriented professional with a background in payment processing and reconciliation. Efficiently manages front desk operations while providing positive customer service.
Overview
10
10
years of professional experience
Work History
Receptionist
Brewer and Hunt Dentistry
Central City
10.2018 - Current
Processed insurance claims and verified patient coverage.
Posted payments from both patients and insurance companies.
Made appointments for patients while keeping the schedule on a steady flow.
Responsible for closing out the end of each day, balancing the daily deposits, and getting the deposits ready.
Collaborated with other offices to coordinate patient appointments.
Responsible for all patient reminders regarding upcoming appointments.
Office Manager
Littlefield Auto Parts & Sales
Central City
01.2016 - Current
Responsible for inputting all inventory into the computer system.
Implemented filing systems for vehicle titles to organize documents. Also responsible for doing all associated title work and transfers at the local clerk's office.
Received and posted customer invoices and payments.
Set up QuickBooks Online.
Processed employee paychecks weekly through QuickBooks software.
Posted all quarterly tax payments to their respective government sites using QuickBooks.
Reconciled the check register with QuickBooks each month to ensure balancing.
Education
Bachelor of Arts - Business Administration
Murray State University
Murray, KY
05-2016
Associate of Applied Science - Business Administration And Management
Madisonville Community College
Madisonville, KY
05-2014
High School Diploma -
Muhlenberg County High School
Powderly, KY
05-2012
Skills
QuickBooks management
Payment processing and reconciliation
Appointment scheduling
Customer service
Invoice processing
Positive and professional
Front desk operations
Timeline
Receptionist
Brewer and Hunt Dentistry
10.2018 - Current
Office Manager
Littlefield Auto Parts & Sales
01.2016 - Current
Bachelor of Arts - Business Administration
Murray State University
Associate of Applied Science - Business Administration And Management